SNHU Impact Magazine March 2026

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CELEBRATING 20 YEARS OF THE CHANDLER CENTER
March 2026
Gabi Zolla headshot
Group photo of students holding awards

A LETTER FROM GABI

A

s the leader of Institutional Advancement, I am thrilled to share our annual edition of Impact, our alumni and donor magazine.

Institutional Advancement’s mission is to build community and encourage generosity to advance educational equity and expand opportunity through meaningful engagement. We do this work by engaging with you: our students and staff, our alumni community, our community partners and our donors and advisors. This year, we reached an exciting milestone. We are now more than 300,000 SNHU alumni strong! If you are new to our community, congratulations on your graduation and welcome. If you are returning, welcome home.

As one student featured in this issue, Ezra, so eloquently stated: “I realized that SNHU is not just a university. It’s a university that pours into the community and grows alongside it.”

We saw generosity show up in powerful ways this year. Because of the success of Founders Day and SNHU Giving Days, we were able to award countless student scholarships, including scholarships for student internships, which you will read more about in this issue. Homecoming in October was a big hit, and we hosted regional events for alumni, donors, and employees from Atlanta to Dallas.

Our Chandler Center is celebrating its 20th anniversary! In January, our Student Civic Engagement Committee was recognized as the New Hampshire recipient of the John Lewis Youth Leadership Award. Each Secretary of State selects an individual or group under the age of 25 who has improved the civic life of their community.

Southern New Hampshire University takes pride in being more than an institution of learning; we are a lifelong community. Even in challenging times, our commitment to building a community of engagement and giving remains steadfast. We strive to provide you with opportunities to stay connected, not only to the university but to one another, and to foster a culture of giving in which your knowledge, time, and resources help multiply our collective impact.

Inspired by the support he has received, Ezra is committed to paying it forward. “It gives me hope because it shows there is a lot of love in the world,” he said. “Yes, the world is broken, but there are still people willing to help.” Thank you for helping us build a generous community.

With appreciation,
Gabi Zolla
Vice President, Institutional Advancement

Contents

Portrait of a smiling woman wearing a blue blazer and black top against a yellow background.
Golden retriever puppy wearing a service-style vest sitting inside a cutout shape on a campus sign, with a brick building and trees visible in the background.
Four adults standing together in front of a red wall with the text “The Chandler Center – Learn | Serve | Reflect.”
Five people standing on a sports field holding framed athletic recognition displays, with autumn trees and stadium signage in the background.
Colorful “Global Days of Service” hat with an SNHU logo placed on a table beside a small Global Days of Service sticker.
  • President and CEO
    Lisa Marsh Ryerson
  • Managing Editor
    Erin McGonagle ’15G
  • Contributors
    Brianna Allard
  • Steve Boucher
  • Audrey Bourque
  • Kori E. Chamberlin ’24
  • Eric Coplin ’18G
  • Melanie Drolet ’16
  • Katie Dugan ’20G
  • Sajra Dzelilovic ’22 ’23MBA
  • Kirsten Farrell ’16
  • Vanessa Karagosian
  • Becca Lazinsk ’17G
  • Courtney Lawson ’16 ’17MBA
  • Shakila Ahmed Lira, Class of 2027
  • Lauren Maynard ’17G
  • Kaylyn Ryan ’18 ’20MFA
  • Shayla Walsh ’08 ’10G
  • Victoria Webb ’22
  • Gabi Zolla
  • Graphic Design
    Krystal Siemon
  • Printing
    RC Brayshaw
  • Digital Magazine
    Vertiqul
    publications.snhu.edu
  • Impact is published by the Office of Institutional Advancement
    Gabi Zolla, Vice President,
    Institutional Advancement
  • Changes of address may be sent to alumni@snhu.edu or to:

    Office of Institutional Advancement
    Southern New Hampshire University
    2500 North River Road
    Manchester, NH 03106-1045
Lisa Marsh Ryerson

A Letter From The President

A Letter From
The President
Connection and belonging are not simply words we talk about at Southern New Hampshire University — they are deeply held values that guide how we do our work and how we cultivate our community.

At a time of significant change in higher education, SNHU remains focused on what matters most: meeting the needs of real people, right now. Our learners — working adults, parents, veterans and active-duty military members, first-generation students, career changers, and those seeking to transform their lives through higher education — are balancing education with the realities of daily life. Our responsibility is to ensure their learning experience is relevant, supportive, and designed to help them move forward with confidence.

That work is only possible because of a generous community that believes in the power of education to change lives. With more than 316,000 alumni worldwide, SNHU is defined by our shared sense of purpose. Whether learners join us online, on campus, or through community-based partnerships, they belong to a university that meets them where they are and supports them every step of the way.

President Ryerson greets Sunny the Comfort Dog
President Ryerson greets Sunny the Comfort Dog.
Group photo of students at Atlanta meet up
A great turnout of SNHU alumni and students at the Atlanta Meet Up.
This issue of Impact magazine highlights what happens when connection fuels opportunity. These stories show what’s possible when education is flexible, relevant, and deeply human. Our learners are not starting from scratch; they are building on prior learning, work experience, and lived expertise to achieve their educational goals.

Belonging also means removing barriers that stand in the way of success. Learners cannot thrive academically if they are struggling to meet basic needs like food, housing, and transportation. At SNHU, we’ve seen firsthand that when learners receive support, they are more likely to stay enrolled and complete their degrees. This is one of many ways we put learners first, guided by data and driven by our mission.

As the workforce evolves and new technologies reshape how and where people work, higher education must evolve too. SNHU is demonstrating what’s possible when institutions offer flexible pathways, recognize prior learning, and partner with employers to ensure learners graduate with durable, in-demand skills. We’re confident in this model because it works, and because it reflects how learning actually happens across jobs, classrooms, and life.

“Thank you for the many ways you support SNHU students and serve in our generous community. I look forward to our shared work ahead!”
Our community is SNHU’s greatest strength. I see it in alumni who give back because they remember what it meant to them to be supported. I see it in faculty and staff who show up every day with care and commitment. I see it in partners who share our belief that education strengthens not just individual lives, but our economy and our country.

The years ahead will continue to bring change — and that’s a good thing. One thing that will remain steadfast is our mission to expand access to affordable, high-quality education and to foster a community where learners feel they belong and can thrive. I look forward to the work ahead with optimism and excitement — and I invite our alumni, donors, volunteers, and fellow institutions to join us in building what comes next.

With gratitude,

Lisa Marsh Ryerson signature
Lisa Marsh Ryerson
President

Celebrating 20 Years of the Chandler Center

A LEGACY OF SERVICE
CELEBRATING
20 Years
of the ChanDler Center
By Steve Boucher
L

ittle did Ryan Noronha ’17 know that a classroom discussion about service-learning during his sophomore year would change the trajectory of his life.

“There was a presentation on Inti, an afterschool program for children of all ages, primarily refugees and immigrants,” Noronha said. “The program included a lot of soccer, and I loved playing soccer growing up, so I thought that participating would be an awesome experience. It ultimately turned out to be the best decision I ever made.”

A smiling student with curly hair and glasses sits at a registration table with brown paper bags and blue tickets.
A woman in a colorful jacket and gloves smiles while looking up at a large brown goat in a barn setting.
Noronha continued his work with what was then called the Center for Community Engaged Learning throughout the duration of his time at SNHU, also serving as a service-learning coordinator, a position that allowed him to work with community partners to identify specific projects where SNHU students could provide the most value.

“Before The Chandler Center, I never knew how much I loved to give back to others,” he said. “I did a bit of community service in high school, but it was really to prop up my college résumé. Now I do it because I enjoy helping other people and working with vulnerable populations.”

These days, Noronha serves his community through his role as assistant administrator at Catholic Charities New Hampshire, a human services organization supporting those in need, of all backgrounds and beliefs, throughout New Hampshire. His efforts are focused primarily on the organization’s nursing home, ensuring that residents receive excellent long-term, short-term, and palliative care.

“I’m never going to work a job where I’m not making an impact on someone. It’s more than a paycheck for me,” he said. “I look to do something that, when I go home at night, I feel like I have that sense of purpose. I don’t believe that I would have found that had I not signed up to be a service-learner way back in the second semester of 2013.”

Noronha is just one of the more than 8,400 students who have engaged in community service since 2015, when participation data began being formally tracked. What was once a small, committed group of students raising funds for the March of Dimes has grown into a university-wide “community of caring,” logging more than 118,133 student service hours over the past 11 years.

While alumni like Noronha illustrate the personal impact of service-learning, a major turning point in the university’s broader community service efforts occurred in 2005 with the creation of a center focused on civic and community engagement to empower students to become active in their communities. This moved the university from random acts of kindness by students to a focused strategy of community engagement that integrates service with academic instruction and critical reflection.

Four smiling professionals stand in front of a maroon wall with white text reading "THE CHANDLER CENTER | LEARN | SERVE | REFLECT".
The Chandlers, Clarke (far left) and Laurie ’89MBA (far right), during a recent visit.
Thirteen years later, in 2018, the center was renamed The Chandler Center in honor of Laurie ’89MBA and Clarke Chandler, whose generosity helped expand the Center’s reach and impact.

Elizabeth Richards, assistant vice president of The Chandler Center, appreciates the magnitude of this culture shift and recognizes the positive impact of working with Laurie and Clarke Chandler to promote the work of the Center.

“Laurie and Clarke are part of The Chandler Center community,” she said. “The students know them and get excited to see them here. In addition to the financial gift, which is incredible, their friendship, mentorship, and connection to the work have really been the most valuable contributions to me. This has been a very special relationship.”

Service-learning has been an essential part of the campus community’s DNA since the university was founded as the New Hampshire Accounting and Secretarial School in 1932. In 2021, The Chandler Center broadened this tradition, significantly expanding its reach by engaging the online student population for the first time.

“It was wonderful to be able to start building communities within our online student space through SNHUconnect,” Richards said. “We now have ways for students, both on campus and online, to earn badges that show employers the skills that they’ve learned through being involved in community engagement. We’re continually growing, expanding, and improving.”

Two smiling young women stand outdoors; one wears an SNHU hoodie and they are both holding packages of Oreo cookies.
Mya Dowd (right) volunteering at the MassabeSEEK, an annual event benefiting the Global Foundation for Peroxisomal Disorders.
A man in an SNHU t-shirt, hairnet, and beard net smiles while giving two thumbs up during a volunteer event.
This evolution and reimagining of service builds on an already robust series of programs that help students deepen their knowledge while making a meaningful impact in their communities. Launching in fall 2024, the Social Change Fellowship offers a selective experience for students eager to turn their passion for social justice and community service into professional leadership skills. Over the course of two years, fellows work with a mentor to identify a social problem and develop a viable solution or initiative to address it.

Similarly, the Student Support Foundation, part of a larger grant from the Morgridge Family Foundation, helps high school and college students learn about the role of philanthropy in effecting social change. Students identify a community problem, such as food insecurity or homelessness, and are provided seed money to develop strategies that create solutions.

Junior Mya Dowd is part of a new generation of service-learners at The Chandler Center. A justice studies major, Dowd is a Social Change Fellow and is performing research on civic engagement among SNHU students. She has been busy collecting data on issues like social advocacy and has made it her goal to pass on her research to decision-makers who can ensure that young people’s voices are heard.

“As a young person, it’s very difficult to navigate a political climate if you’re not already fluent in the things that are being said,” she said. “I believe that this project is important because I would love to shine a light on the resources that students have, to start asking questions and not be ashamed of being curious.”

The enduring legacy of The Chandler Center is its ability to create a culture of engagement, ensuring that students enter the world not only as professionals, but as empathetic, active citizens dedicated to lifting up the communities they call home.

“What The Chandler Center showed me was that I want to really be an active citizen and continue to volunteer in different communities throughout my life,” said Arielys Liriano ’21, associate project officer at the International Atomic Energy Agency in Vienna, Austria. “Even when I’m not in Manchester, New Hampshire, where I grew up, that idea of giving back is something that I still carry with me when I move abroad to different places.”

Three smiling women stand together holding two "Outstanding Volunteer Award" glass trophies.
Join us as The Chandler Center celebrates its 20th anniversary at The Community Engagement Awards on April 15 at 5 p.m. in the Dining Center Banquet Hall on the Manchester campus.
The event will honor outstanding students for their service and recognize alumni whose contributions have shaped the Center’s lasting impact. For the first time, online students will be honored, and the event will be live-streamed to expand participation across the SNHU community.
A diverse group of seven young adults stands together indoors, smiling and posing for a group photo.
Students gathered at The 2025 Community Engagement Awards.
A promotional graphic for the partnership between Mantra Health and Southern New Hampshire University (SNHU), showing three smartphone screens displaying "The Care Hub" app for student mental health and therapy

More Than Resources
A Culture of Care

By Lauren Maynard ’17G
I

n recent years, SNHU students have shared that they are facing increased levels of stress, isolation, and challenges balancing academics with life pressures.

When Heather Lorenz ’98G, vice president of student affairs and campus based initiatives, and Felix Pizzi, assistant vice president of student health and well-being, reviewed data across all student modalities, they saw that our students needed more accessible, comprehensive well-being resources that help reduce barriers to care and make everyone feel connected, whether they are on the Manchester campus or learning online.

“The prevalence of mental health challenges that our students were experiencing was higher for our SNHU students than it was for the national average. And so that, for us, meant that we had an obligation to act,” said Lorenz. In response, SNHU has introduced several key initiatives that reflect this commitment.

Mantra Care Hub

One cornerstone of this effort is the Mantra Care Hub, a virtual mental health and well-being platform available at no cost to SNHU students. The Mantra Care Hub gives students around-the-clock access to a range of supports, from self-guided wellness content and peer forums to basic needs resources and crisis support.

“The Mantra Care Hub provides wellness and productivity coaching. It also provides consultation for faculty and staff when they need support in supporting students with basic needs or mental health concerns,” said Pizzi.

Through this hub, students can find tools to manage stress, build resilience, and connect with licensed professionals on their own time. As one anonymous student shared, “I think the application is a great way to explore different facets of yourself and improve on the areas that you struggle with.”

An SNHU Public Safety officer standing next to a patrol vehicle with a golden retriever service dog puppy wearing a "Hero Pups" vest leaning out of the window.
Two SNHU graduates in black caps and gowns smiling and petting a golden retriever therapy dog wearing a blue vest during a commencement ceremony
A Golden Retriever service dog wearing a blue harness sits inside the cutout of a large blue and white "H" monument on a sunny university campus lawn
Together, these efforts reflect SNHU’s vision of student success — one that doesn’t separate academic achievement from emotional health or community connection. By listening to student voices and implementing supports for every student, SNHU is building a culture where well-being and belonging are central to the student experience.

Sunny the Comfort Dog

Another beloved addition to the university is Sunny the Comfort Dog, a gentle presence whose daily visits bring joy, stress relief, and a sense of community. Sunny is a golden retriever who joined the SNHU Public Safety team as an additional layer to the university’s well-being resources. This program was made possible thanks to the generous support of our Student Government Association (SGA).

In the fall of 2025, Sunny completed specialized training with Hero Pups, a nonprofit organization specializing in training comfort dogs for public service. As part of her training, Sunny learned how to remain calm and supportive in high-energy environments like student centers, residence halls, and campus events. Campus and online students were thrilled to have Sunny cheering them on at the fall 2025 Commencement ceremonies.

Sunny provides emotional support, promotes wellness, and engages with the SNHU community in times of stress or crisis. Having Sunny as part of the Public Safety team will also strengthen connections between Public Safety officers and students, faculty, and staff. “I think what will happen with Sunny is we’ll start to be viewed more as caretakers than enforcement people,” said Jim Winn, assistant vice president of student affairs and public safety.

Sunny’s role recognizes that connection, informal support, and simple moments of comfort are powerful complements to formal care.

SNHU Impact Magazine March 2026

Connecting Through Composition
Keenan Cooney ’23 ’26MBA
By Kori E. Chamberlin ’24  

SNHU Impact Magazine March 2026

Connecting Through Composition
Keenan Cooney ’23 ’26MBA
By Kori E. Chamberlin ’24  
A

fter taking 10 years of piano lessons, Keenan Cooney spent seven more ignoring the upright in his Massachusetts home. Music wasn’t on his mind as Keenan arrived at SNHU, but when the pandemic disrupted campus life, the French-American musician craved creativity. 

As a child, Keenan’s instinctive musical ear impressed but frustrated music teachers — he would memorize chords instead of learning them. This resistance to theory and disinterest in melodic convention pushed Keenan toward soccer during adolescence. It was prolonged isolation that stopped him at the Steigerman.

Once lockdown was lifted, Keenan returned to campus with inspiration and an electric piano. He amazed friends with some McCartney, but it was an original ballad that struck a chord. Even Keenan’s most stoic friend shared that the piece moved him, which boosted Keenan’s compositional confidence. 

After scouring campus for an instrument to play between classes, Keenan stumbled upon a baby grand above the Dining Hall and several international students who equally enjoyed playing. This multicultural exchange was especially meaningful to Keenan, and, acoustics aside, the space gifted him comfort and community. Never feeling fully French or American, Keenan often found it difficult to know where he belonged. 

“It was the first time that I connected with others not only through my identity but through my passion,” said Keenan. 

Junior year, Keenan took his studies to Aix-en-Provence. Being in France strengthened his language comprehension, cultural understanding, and relationship with his European side. Engrossed in new places, people, and ideas, Keenan chose to complete his bachelor’s in communication online from France and continue making music. 

Living abroad led Keenan to his Charente-based band, kemp. As kemp’s singer/songwriter, Keenan admires his bandmates’ synergy and willingness to explore ideas. Much like Keenan, they prioritize intuitive experimentation over structure. kemp has released two singles and has several additional songs in the works.

Now Stateside, Keenan is aligning his talents and entrepreneurial spirit for an MBA in Music Business from SNHU and Berklee College of Music. Although unconventional, his collegiate and musical journey brought him community and connection. Keenan’s bicultural perspective continues to fulfill, enrich, and enhance his rhythm of life.

A vertical collage of photos over a white background with diagonal yellow stripes

No Straight Lines

The Journey of Mark Haddad ’01 ’11G
BY Rebecca Lazinsk ’17G
W

hen you first connect with Mark Haddad, you immediately sense a man shaped by forward motion. His life, rich with pivots and reinventions, has been guided by an unrelenting drive to understand the world, improve himself, and honor the sacrifices of his family.

Mark’s parents, along with his aunt and uncle, immigrated from Egypt to Philadelphia before settling in New Hampshire, where they embraced a new culture and new opportunities. Near what is now the SNHU campus, they opened several restaurants, building a foundation through hard work and resilience. Education, however, was always the family’s true north. Haddad grew up knowing it was the highest priority, a lesson he carries with him today and has passed on to his own children.

His first attempt at college didn’t go as planned. After a difficult first semester, Haddad believed that he had let his family down; then something inside him shifted. Determined to make his father proud, he told himself, “I need to do something no one else can.” That mindset became a driving force and led him straight into the U.S. Army.

Haddad pushed himself through the grueling process of Special Forces selection, embracing the mental and physical demands with a determination that would become his calling card. A serious parachuting accident, however, brought him home with a broken leg, and the need to figure out what came next.

A professional headshot of a smiling man with a short, groomed beard, wearing a light blue button-down shirt, captured in a bright, soft-focus indoor setting
Your human perspective is not your soul’s perspective. You can create your future.
That next chapter began with a conversation. Haddad’s sister, who was attending New Hampshire College (NHC), urged him to meet with faculty member Marty Bradley. That discussion changed his trajectory. He soon enrolled in NHC’s accelerated three-year business program, joining the second cohort and rediscovering the confidence he’d doubted years earlier. He later earned his master’s degree in international business from SNHU.

Haddad credits SNHU’s faculty with shaping much of who he became. Open, understanding teachers, particularly those who recognized that veteran students move at a different pace, had a lasting impact on his success. An English professor encouraged him to start writing, planting the seed for what would eventually become his first book. Just as important, Haddad found community at SNHU. He got involved on campus, trained athletes, and connected with leaders who expanded his sense of what was possible. As he puts it, “If you don’t have a community, make it.”

After graduating, Mark began a dynamic career in technology and business leadership, holding roles at organizations including Autodesk, Graphisoft, and Slalom. Today, he serves as senior client growth leader at IBM, specializing in Microsoft and IBM Cloud, artificial intelligence, and quantum computing. He has led teams, shaped product strategies, navigated acquisitions, and founded his own consulting company, Ascent, shortly before the pandemic disrupted industries worldwide.

Haddad’s life has never followed a straight line. After 9/11, he briefly returned to military service before another medical setback forced him to leave the uniform behind. He later worked as a private military contractor for the U.S. State Department, an experience that exposed him to trauma, conflict, and profound questions about human purpose. During those years abroad, the earliest ideas for his book began to take shape.

A photograph of a military training exercise in a grassy field, featuring a civilian instructor in a white cap and olive shirt supervising soldiers in camouflage uniforms as they practice marksmanship from a prone position
Front and back book cover of "A Soul Spoke to Me: A Soul's Guide to Navigate Purpose" by Mark Haddad, featuring a starlit mountain landscape and author headshot
The resulting manuscript, “A Soul Spoke to Me,” was published in 2024. Informed by science, spirituality, and personal experience, the book explores what it means to “separate the human experience from the soul experience.” At its core, the book asks enduring questions: What makes a life meaningful? And how do our choices ripple outward to the people we love?

Haddad’s journey also led him, unexpectedly, into television and film. He consulted on the CBS series “SEAL Team,” took on acting roles, and contributed to a film addressing human trafficking. His military background helped shape scenes and storytelling, adding authenticity.

Through it all, Haddad remains deeply connected to SNHU. A proud alumnus, he has served on the Alumni Association Board of Directors, stayed engaged with campus happenings, and continues to champion the university’s mission of expanding access to high‑quality education. He speaks passionately about SNHU’s evolution, including its focus on non-traditional learners, strategic growth, and readiness to embrace emerging technologies.

Today, Haddad’s story is still unfolding. If his life so far were to be read as a series of chapters, he hopes readers would take away a lesson central to his book: “Your human perspective is not your soul’s perspective. You can create your future.” His journey reminds us that purpose isn’t something we find — it’s something we build through daily choices.

Bancroft Daley ’21

Found a Place to Belong — and a Path Forward

By Brianna Allard
W

hen Bancroft Daley thinks about belonging, he doesn’t just think about fitting in. He thinks about showing up fully, fearlessly, and with purpose.

“Belonging,” he says, “is when you’re not just included. It’s when who you are, your identity, your experience, your history, is woven into the fabric of the space you’re in.”

It’s that sense of intentional belonging that Daley found at SNHU, and it’s something he carries with him today as a teacher, public speaker, and advocate in Philadelphia.

But the path to SNHU wasn’t always clear.

At 21, after years working at a trampoline park in Connecticut, Daley saw a commercial for SNHU and signed up for online classes. “I had no roadmap. College wasn’t part of the plan,” he said. “But something told me there was more for me.”

After one semester, he transferred to SNHU’s campus in Manchester, New Hampshire. “I hadn’t even realized how far it was until my mom and I got in the car,” he laughed. “But the moment I stepped onto campus, I felt something. It felt like home.”

A person with long braids and glasses in a colorful floral shirt, in a library setting.
“What sets you apart moves your community forward.”
As a first-generation college student, a Black man, a wheelchair user, and someone from a working-class urban community, Daley brought layers of lived experience to campus. SNHU made space for all of it.

“From the start, I wasn’t just included, I was celebrated,” he said. “People said, ‘We’re glad you’re here.’ And they meant it.”

Daley originally planned to earn his associate degree and move on, but graduation day changed that. “Seeing my whole family there, seeing how proud they were, especially my grandmother, it just hit different,” he said.

He stayed to complete his bachelor’s in business at SNHU. After graduating, he went on to pursue a master’s in human rights and gave a TEDxSNHU talk about the cost of fitting in, continuing his path of advocacy and leadership.

Now a high school teacher in Philadelphia, Daley is working toward becoming a principal, with the same mission he’s always carried.

Opening Doors to Opportunity

The Career & Professional Development Internship Scholarship
By Shayla Walsh ’08 ’10G
Two women in a meeting room, one using a laptop while the other listens.
SNHU believes that hands-on learning is essential for success beyond the classroom. Yet, for many, the financial burden of unpaid or low-paying internships can make these transformative experiences feel out of reach. To break down these barriers, SNHU created the Career and Professional Development Internship Scholarship, a donor-powered initiative that opens doors to life-changing opportunities.

This scholarship has helped students gain real-world experience in fields ranging from social services and education to technology and nonprofit work. For recipients, the impact is profound; internships don’t just build résumés, they build confidence, expand networks, and often lead to full-time employment. By easing financial strain, this fund ensures that students have access to these critical stepping stones.

You can make an impact too.

Your generosity helps students turn ambition into achievement and dreams into careers. To contribute to the Career and Professional Development Internship Scholarship, visit alumni.snhu.edu/give-now or email giving@snhu.edu to learn more.

Student Spotlight
Hayleigh, Class of 2026

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Your support enables me to take full advantage of this learning opportunity, one that will undoubtedly play a significant role in helping me achieve my long-term career goals.
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For Hayleigh, a marketing major with a 4.0 GPA, this scholarship was a game-changer. “Receiving this scholarship is such a tremendous blessing. It eases the financial strain of participating in my internship and allows me to focus on gaining meaningful experience without the constant worry of stretching my budget too thin,” she shared. Hayleigh’s internship with Lauren Taylor immersed her in hands-on marketing, developing campaign proposals, conducting brand research, and coordinating partnerships.

Hayleigh’s story is just one example of the many students who have benefited from this scholarship since its creation in 2020. Each recipient represents a future leader gaining critical experience that would otherwise be out of reach. Thanks to donors, these students can pursue internships that align with their passions and career goals — opportunities that often lead to full-time roles and lifelong impact.

A person with glasses and long curly hair examining a small green plant.

Rooted in Purpose

How Connection and Support Helped an Online Student Persist
By Katie Dugan ’20G
F

or William Gorman, Class of 2026, two passions have remained constant throughout his life: a love of nature and a commitment to lifelong learning. That interest began in high school and grew into more than a decade of researching native plants across the Northeast. In his hometown of Ballston Spa, New York, Gorman has supported the local ecosystem by planting thousands of native species and removing invasive plants.

Through SNHU’s online programs, Gorman has been able to pursue those passions while working full-time. He is studying environmental science and conservation, subjects that have fascinated him since his teenage years. As an online learner, he was surprised by how connected he felt to the SNHU community. Weekly discussion boards became something he genuinely looked forward to, offering a space to exchange ideas, learn from classmates across the country, and stay curious alongside other students.

“It’s a vast community,” he said. “There are so many opportunities to connect if you take the time to look.”

Those connections became essential after Gorman suffered a severe snowboarding injury that left him disabled and reliant on a walker. Over the next year and a half, he navigated treatments, medical appointments, and several misdiagnoses. Because of mobility challenges, he had to leave his job as a Parks and Recreation supervisor. Unable to work, his mental health declined as financial pressures mounted and he eventually lost his car.

A small orange salamander on a blue-gloved hand.
“Everything hit all at once,” Gorman said. “I felt like all I really had was school. SNHU helped me pull through.”

Support from instructors, his academic advisor, and the Online Accessibility Center helped him persist through demanding coursework. In a field methods class requiring outdoor data collection, instructors worked closely with him to adjust deadlines and expectations while he managed his mobility limitations.

“[Learning] gave me a purpose,” Gorman said.

That purpose extended beyond the screen when Gorman led a Global Days of Service project in spring 2025. Volunteers gathered at Woods Hollow Nature Preserve in Ballston Spa, New York to collect data and protect the local habitat, and made new discoveries like a patch of the wild lupine flower, an essential plant for the endangered Karner blue butterfly. Today, Gorman’s health continues to improve, and he plans to lead another Global Days of Service project in spring 2026, focused on conservation education.

Global Days of Service 2026 takes place throughout March and April.

Visit alumni.snhu.edu/serve to get involved!

A Community Called Home

By Katie Dugan ’20G
W

hen Ezra arrived in Manchester, New Hampshire, as a New American in 2016, nearly everything felt unfamiliar. The language, the culture, and the rhythm of daily life were all new. What grounded him was community, starting with a shared love of soccer and a welcoming city.

Through a local soccer club, Ezra and his siblings were introduced to Inti Academy, whose afterschool program is now part of the SNHU Center for New Americans’ Amiko Youth Program. The program became a constant throughout his middle and high school years, offering academic support, English-language learning, and, most importantly, a sense of belonging.

“Because of the love I had for the program, I continued to go,” Ezra said. “Just not being at home all the time felt very comforting to me.”

That sense of care inspired Ezra to give back. As he grew older, he took on leadership and paid roles supporting younger students by helping with homework, refereeing soccer games, and stepping in wherever he was needed. Along the way, he built lasting relationships with SNHU staff who would later reappear in a new chapter of his life.

When it came time to choose a college, SNHU felt like a natural fit. Already connected through the Center for New Americans, Ezra visited campus and immediately felt at home.

“I thought, ‘I could totally see myself here,’” he said. “The people are so amazing; everything just aligns.”

Now a sophomore, Ezra is deeply involved with The Chandler Center, volunteering across Greater Manchester and reconnecting with mentors who once supported him as a student himself. Through donor-funded scholarships, alumni generosity, and hands-on service opportunities, Ezra has experienced SNHU as a community that invests in people.

“I realized that SNHU is not just a university,” Ezra said. “It’s a university that pours into the community and grows alongside it.”

Inspired by the generosity he’s received, Ezra is committed to paying it forward.

“It gives me hope because it shows there is a lot of love in the world,” he said. “Yes, the world is broken, but there are still people willing to help.”

For Ezra, SNHU isn’t just where he’s earning a degree. It’s where he belongs and where generosity continues to change what’s possible.

Where Access Becomes Belonging

How Collaboration Expands Educational Opportunity and Honors Every Path Forward
By Erin McGonagle ’15G
M

oments of achievement don’t always arrive on schedule or follow a single path. Across Manchester, learners of all ages reach milestones that once felt out of reach, stepping toward higher education and opening doors to new opportunities. Through long-standing collaborations supported by SNHU, these accomplishments reflect what becomes possible when educational access is expanded and when people are met with dignity, connection, and a sense of belonging.

One of those moments unfolded in January at SNHU’s Millyard, where MY TURN graduates crossed the stage in caps and gowns as family members, friends, and community leaders looked on, filling the room with applause and pride. For many of those graduates, earning a high school equivalency credential marked the culmination of years-long journeys shaped by work obligations, caregiving responsibilities, and life obstacles that made finishing school feel, at times, impossible.

MY TURN, Inc. is a Manchester-based nonprofit serving youth and adults through alternative education, post-secondary education planning, and workforce development. SNHU’s partnership with MY TURN began by providing campus space for an entrepreneurship camp in 2017. Nine years later, that initial act of support has grown into a deeper collaboration which has included co-hosting high school equivalency exam preparation classes, supporting English-language learners through the Center for New Americans, and ultimately opening SNHU spaces twice a year to formally recognize MY TURN graduates.

Before this partnership, MY TURN did not hold formal graduation ceremonies. Since 2022, SNHU has hosted eight ceremonies, cheering on more than 300 graduates as they crossed the stage. By donating space and operational resources, SNHU helps remove logistical barriers so that MY TURN can focus its energy on those it serves.

male student holding certificate holder with "My Turn" logo
two male and two female graduates smiling with caps and gowns
As Nicole Cate, associate director of SNHU Community Impact, explained, “Our partnership with MY TURN demonstrates how SNHU advances educational access through community collaboration. By providing space, visibility, and celebration, we help remove barriers and elevate pathways that lead to lifelong learning and economic mobility.”

For those walking across the stage, the impact is deeply personal. “These students have worked hard to obtain their HiSET or GED credential and deserve a dignified celebration for their supporters and families,” said Steve Thiel, assistant vice president of Community Impact at SNHU, noting that the ceremonies align with broader efforts to further learner success and foster economic opportunity.

That same sense of affirmation and belonging is on full display each June at Breakthrough Manchester College-Bound’s clap-in, clap-out ceremony. Now approaching its fifth year, the ritual brings together graduating seniors and incoming middle school students on the first day of the summer program. As graduates process out in decorated caps, medals, and stoles, they’re met with resounding applause from younger students lining the path ahead.

“I had the privilege of attending two clap-in, clap-out ceremonies — one for my high school graduation and another for college. They were both really impactful, full circle moments to watch the new Breakthrough students begin their journey and reflect on how much Breakthrough helped me throughout mine! I’m immensely thankful for the program, its impact, and the lifelong friends and mentors I made along the way.” — Lajla S.
group of graduates in caps and gowns with "Breakthrough Manchester at The Derryfield School" sign above
The ceremony is loud, joyful, and deeply intentional. Rising students see proof that the journey works. Graduates pause to reflect, offer advice, and name what comes next, often as the first in their families to pursue higher education. The energy builds with a cheer Breakthrough students learn early and never forget: “Breakthrough is what? DYNAMITE.”

For Ben Gentry ’12 ’14MFA ’16MEd ’21EdD, director of college access programs at SNHU, the ceremony’s impact lasts far beyond the moment. “I hope they carry that sense of belonging,” he said. “Wherever they go, I hope they know they will always be part of the Breakthrough community and that they will always be both a teacher and a learner.”

Supported by SNHU for more than a decade, Breakthrough Manchester College-Bound is a tuition-free program focused on academic enrichment, mentoring, and college access for highly motivated, under-resourced students. Its impact is generational, expanding opportunity for local youth while reinforcing that they belong in higher education.

Combined, these milestones show that educational access is not a single moment, but a sustained commitment built through mission-aligned partnerships, trust, and shared belief in human potential. By meeting learners where they are and recognizing how far they’ve come, we affirm their place within a broader community that sees them, stands beside them, and carries them forward as each new chapter begins.

What It Took to Get Here:
Journeys Shaped by Time and Heart

By Melanie Drolet ’16; Sajra Dzelilovic ’22 ’23MBA; Shakila Ahmed Lira, Class of 2027; Victoria Webb ’22
Across careers and communities, SNHU students share a defining drive to keep going. In 2025, more than 47,600 eligible graduates — ranging in age from 14 to 84 — found themselves at the finish line. Meet some of SNHU’s newest graduates whose journeys exemplify remarkable resilience.
Alexis Flores
Alexis Flores ’26 earned his degree through SNHU’s competency-based program, offered in partnership with Duet. After discovering that a traditional on-campus experience wasn’t the right fit for him, he stepped away from college to focus on work until a friend introduced him to the Year Up program. That path led him to SNHU and Duet, where he completed more than 60 projects while balancing two jobs. The first in his family to earn both a high school diploma and college degree, Alexis proudly graduated with a BA in Management and looks forward to new opportunities ahead in the field of property management.
Annais Roman
Annais Roman ’25 worked on her program as an active-duty service member. After the conclusion of an impressive dance career, Annais found a new passion in the U.S. Navy. She graduated first in her bootcamp class and advanced to the rank of E6 in five years. Despite relocations and deployments that often required weeks at sea, she completed her program successfully at SNHU. The first in her family to serve in the military and earn a college degree, Annais graduated with an AS in Accounting and hopes to one day become a forensic accountant with the FBI.
Maurice Dorsey
Maurice Dorsey ’26MFA graduated with his Master of Fine Arts at age 78. Already holding several degrees, he came to SNHU to fine-tune his writing and breathe new life into his published books. Inspired by the guidance and mentorship of his instructor, David Maloney, Maurice established a scholarship in his honor. The scholarship will provide financial support to future SNHU students pursuing their educational dreams.
Kirsten Hayward
Kirsten Hayward ’26 began her SNHU journey online and later transferred to campus to study history. During her time at SNHU, she became a familiar face — leading tours, supervising in the Makerspace lab, and supporting Conference and Events Services. An internship at a local New Hampshire museum gave her the opportunity to gain hands-on experience and solidified her goal of pursuing a career in museum curation. With her BA in History, Kirsten looks forward to helping others connect with stories from the past.
Justin Palmer
At just 12 years old, Justin Palmer ’25 faced a life-changing spinal injury during surgery, leaving him with little to no use of his arms and legs. When it was time for college, he considered in‑person options requiring long commutes or a live-in aide, ultimately choosing an online program with SNHU for its flexibility and accessibility. Justin completed his coursework using talk-to-text technology and a stylus pen held in his mouth. He graduated with a BS in Accounting and Finance and is pursuing his master’s degree at SNHU to become a Certified Public Accountant.
LaTroy Hawkins
LaTroy Hawkins ’25 had an impressive 21‑year Major League Baseball career, spending nine seasons pitching for the Minnesota Twins, where he now serves as Special Assistant to Baseball Operations. He decided to pursue a BA in Sociology to better understand people, find his identity beyond athletics, and set a positive example for his family. He says his studies strengthened his communication and leadership skills, helping him be more effective in his current position. LaTroy completed his coursework while traveling to baseball games across the globe and proudly celebrated his achievement at Commencement.
John Sutphin
John Sutphin ’25 — a Navy veteran with 30 years in the railroad industry — began college in his late 40s after making a promise to his son. Months later, he found himself facing significant health challenges: a brain tumor diagnosis, followed by kidney cancer and the news of a second tumor. Despite surgeries, radiation, cognitive challenges, and vision changes, he persisted and continued his SNHU studies. A father of six and grandfather of nine, John graduated with a business degree in good health and is now pursuing his master’s degree at SNHU.
David Shelton
David Shelton ’25 traveled 5,000 miles from a remote village in northern Alaska to attend Commencement. David’s hometown has a population of 280, there are no roads in or out, and the closest college is a 1.5-hour flight or a 24-hour snowmobile journey. Living in an education desert, David found that online learning made it possible for him to pursue his degree without having to relocate or put his life on hold.

Once a Penmen, Always a Penmen

once a penmen always a penmen
Southern New Hampshire University Penmen logo featuring a stylized colonial soldier
SNHU Athletic Hall of Fame Class of 2025
By Eric Coplin ’18G
Since its founding in 1967, the SNHU Athletic Hall of Fame has honored individuals whose commitment, excellence, and passion have shaped Penmen Athletics. The Class of 2025 brings eight exceptional members into a community now totaling 133 individuals and three teams, each forever part of the Penmen story.

To learn more, visit snhupenmen.com/hof.

SNHU men’s soccer goalkeeper Dom prepares to catch a soccer ball while wearing a green goalkeeper jersey and gloves during play.
Dom DiMaggio ’14 ’14G
Men’s Soccer (2010-14)
Ashley Elder ’19 ’20G
Women’s Track & Field (2015-20)
SNHU track and field athlete Ashley prepares to throw a shot put, extending her arms forward during competition.
SNHU men’s tennis player Tiago holds a tennis racket and looks toward the court during a match.
Tiago Fernandes ’18 ’19G
Men’s Tennis (2015-19)
Erin Garczynski ’19 ’24G
Softball (2016-19)
SNHU softball pitcher Erin winds up to throw a softball, wearing a Penmen jersey, glove, and protective eyewear.
SNHU women’s basketball player Kylie dribbles a basketball while wearing a number 23 jersey during a game.
Kylie Lorenzen ’19
Women’s Basketball (2015-19); Women’s Track & Field (2016-19)
Brendan O’Brien ’14
Baseball (2010-14)
SNHU baseball player Brendan stands at the plate holding a bat and preparing to swing during a game.
SNHU men’s golf player Matt focuses ahead while preparing to swing during a round of golf.
Matt Paradis ’20
Men’s Golf (2016-19)
Laura van der Doorn ’19 ’20G
Field Hockey (2016-19)
SNHU field hockey player Laura leans forward in action while wearing a Penmen uniform during play.
Generations of support have shaped Penmen Athletics. Your generosity helps today’s student-athletes — and those to come — thrive.

Make a gift at alumni.snhu.edu/athletics

Two children hold wrapped gifts and holiday gift bags while standing in front of a wall decorated with international flags.
Three volunteers pose indoors holding colorful backpacks during a community donation or school supply drive event.
Three volunteers wearing safety helmets stand on wooden outdoor steps in a wooded area while holding tools during a community service project.

What Your Generosity made possible

A Year of Shared Impact

Generosity at SNHU shows up as time, talent, leadership, partnership, and investment. Across our students, alumni, employees, donors, and community partners, connection turns these acts into impact.

SERVICE & VOLUNTEERISM

Students. Employees. Alumni. Together.
12,182 student service hours
10,548 employee Volunteer Time Off hours — a record year
9,500+ Global Days of Service hours
42,602 ALUMNI ENGAGED

14.4% of alumni community connected through events, service, giving & digital engagement

$3.06 MILLION RAISED

958 donors & partners invested in scholarships, programs & student success

Pathways to Opportunity

Expanding Access

Breakthrough Manchester College-Bound

102 high school students supported
15 college-bound graduating seniors

Center for New Americans

158 enrolled in the Amiko Youth Program
81 families served
Building Community
  • 63 Global Days of Service projects across 44 states, DC, Puerto Rico,
    and Canada
  • 88 student-led volunteer projects
  • 137,845 Back to School Drive supplies donated to Manchester schools
  • 2,000+ educators supported through the Back to School Drive
Fueling Student Growth
  • 883 students engaged with The Chandler Center
  • 700+ students mobilized during the 2024 election
  • $750,634 in donor-funded scholarships awarded
*July 1, 2024 – June 30, 2025
Volunteers pack supplies into large boxes at an indoor service event, with food and donation items visible on nearby tables.

Generosity moves
in every direction.

The Ripple Effect

A student volunteers with a nonprofit partner.
An alum reconnects at Homecoming.
A donor funds a scholarship.
A foundation invests in access.
An employee uses Volunteer Time Off.
At Global Days of Service, they serve side by side.
Each act strengthens belonging.
Each investment expands opportunity.
Each story inspires the next.
This is how we build a generous community — together.

A Community That Shows Up

Generosity doesn’t require wealth or expertise, only willingness.
Together, we expand access, strengthen communities, and support student success.

Be part of what generosity makes possible.

Give. Volunteer. Mentor. Share your story.

In Photos: A Generous Community

Three male individuals using paint rollers to apply fresh white paint to a large wall inside an indoor athletic facility, with championship banners hanging above them
Two volunteers, a female adult and a child, work together to assemble a large cardboard shipping container in a warehouse filled with food supplies
A group of eight smiling volunteers, some wearing Global Day of Service shirts and themed hats, posing together in a community center kitchen or pantry
A man in a cap hat and a woman smile for a photo in front of a backdrop background featuring the KIDS' BOOK BANK logo
Global Days of Service logo

SERVE WITH SNHU IN MARCH AND APRIL

For the 11th year, the SNHU community is invited to come together to make a difference through service.
LEAD A PROJECT. JOIN A PROJECT. SHARE YOUR STORY.
alumni.snhu.edu/serve

FUTURE-READY SKILLS. IMMEDIATE IMPACT.

Six-week, online micro-credentials in leadership, data, design, emotional intelligence, AI, and more — built to verify real-world skills employers value. Learn more at skills.snhu.edu.

Alumni

A smiling male student wearing prescription eyeglasses and a blue jacket works on a laptop outdoors on a sunny day; The back of the laptop features a Southern New Hampshire University (SNHU) sticker, and a blurred cityscape and flowers are visible in the background
Advance your career with an exclusive $1,000 alumni discount. Use code ALUMNI *

Employers & Leaders

A wide-angle shot of a woman in a turquoise dress or blouse sitting on a park bench outdoors, working on a laptop featuring a Southern New Hampshire University (SNHU) logo, with modern campus buildings and palm trees in the background

Upskill your teams with fast, skills-based learning. Contact skills@snhu.edu to learn more.

Offered by SNHU Professional Skills

*Discount valid for SNHU alumni only through December 31, 2026.
Micro-credentials may be eligible for employer professional development funding.

Digital promotional graphic with the text SAVE THE DATE FOR SNHU HOMECOMING in large white and yellow uppercase letters against a navy blue background with various decorative different shape patterns; The graphic includes the website ALUMNI.SNHU.EDU/HOMECOMING and the dates OCTOBER 16–18, 2026
Digital promotional graphic featuring a headshot photograph of a smiling woman and the text MEET OUR STUDENTS in large golden uppercase letters, inviting readers to learn about scholarship recipients through SNHU students greatly benefitting from the support of alumni, donors and volunteers at alumni.snhu.edu/meetourstudents
Digital promotional graphic showing four smiling individuals holding awards in front of a Southern New Hampshire University background backdrop, with the heading NOMINATE A DESERVING INDIVIDUAL and instructions to submit any recognizing and deserving outstanding SNHU community member 2026 Alumni Awards nominations by July 1, 2026 at alumni.snhu.edu/awards
Digital photograph headshot of Jonelle Walters, a woman wearing big outer frame prescription eyeglasses and a red cardigan, is set against a circular blue and yellow digital graphic background

Why I Give: Jonelle Walters ’22 ’23G

By Kaylyn Ryan ’18 ’20MFA

“The act of giving back is a social responsibility,” says SNHU alum and board director Jonelle Walters. For her, generosity is rooted in expanding access to education — what she calls “a lifelong journey to discovery and empowerment” — and in strengthening the communities that make that journey possible.

During her time as a student, Jonelle navigated a range of financial barriers and personal challenges. Guided by her determination and the support from admissions counselors, academic advisors, and instructors, she graduated with her master’s — and a sense of pride in the community that helped propel her forward.

Inspired by this support, Jonelle continued the cycle of reciprocity that helped her on her own academic journey. From mentoring students as a Student Engagement Council leader, to serving on the SNHU Alumni Board of Directors, and supporting scholarship funds, her involvement reflects the desire to lead by example and with empathy. “I feel that it will inspire those who have graduated [to give back] so other learners can continue their journeys,” she said, “I was a student, so I know what it feels like to buy a textbook or pay a school fee.”

As an alum and donor, the full circle moments have been incredibly moving — particularly the letters of appreciation she’s received from scholarship recipients. Jonelle believes this exchange of gratitude strengthens connection and fosters positivity throughout the community. “It’s a great feeling for me when someone says, ‘Hey, Jonelle, thank you for making this possible’,” she said. “Because you know you have impacted a life and created change for someone else.”

Jonelle encourages others to “keep the energy going” by making giving back a regular practice — whether through volunteer events like SNHU Global Days of Service, or by supporting scholarship efforts. Gifts of all levels can help students begin their own “journey to discovery and empowerment.”

To learn how you can make an impact, contact giving@snhu.edu.

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