SNHU Impact Magazine February 2024

Impact Magazine Logo
March 2025

A LETTER FROM GABI

group photo of Gabi Zolla and four of her colleagues
Gabi Zolla (far right) volunteering with colleagues at Homecoming 2024.
As the leader of Institutional Advancement (IA), I am delighted to share our annual edition of Impact, the alumni and donor magazine of Southern New Hampshire University (SNHU).

Institutional Advancement has a mission to build community and encourage generosity to advance educational equity and expand opportunity through meaningful engagement. This work is done through engaging with you: our alumni, donors, students, staff, faculty, community partners, and advisors. In the following pages, you will read about how we continue to engage with our ever-growing alumni network, provide meaningful community service opportunities to SNHU students and employees, grow our high school college bound program, and serve countless families in the Manchester area through our Center for New Americans.

The IA team has been very busy this past year with our Founders Day Giving Challenge in September (Happy 92nd Birthday!) and our Giving SNHU Days in December; because of these successful campaigns, we are able to award scholarships that create life-changing opportunities for our students. Homecoming in October was a huge hit, and we have hosted several regional events for alumni, donors, and employees across the country. Our civic engagement work around the election was monumental—we drove more than 90 students to the polls and shared “Get Out The Vote” messages with more than 30 classrooms on campus—illustrating democracy in action. This spring, please join us in a service project as we celebrate our 10th annual Global Days of Service!

SNHU takes pride in being more than just an institution of learning; we are a lifelong community. Our commitment to building a culture of engagement and giving remains a constant in these ever-changing times. We want to provide you with opportunities to stay connected, not only to the university, but also to your fellow alumni. We want to foster a tradition of giving, where your knowledge, time, and resources can help multiply our impact.

Thank you for helping us build a generous community. Welcome to Impact— where our student stories, annual highlights, and contributions reflect you and all that you do for SNHU.

With gratitude,

Gabi Zolla
Vice President, Institutional Advancement

An outdoor campus event with a large crowd gathered on a green lawn. People visit tents and booths while a group of cheerleaders performs. A modern building with large windows stands in the background.
A young couple poses together on a college campus lawn, both smiling. The woman wears sunglasses, a cropped tank top, and a beaded necklace, while the man sports a tie-dye Def Leppard t-shirt and green-dyed hair.
A young woman wearing a lanyard sits at a table with two children, pouring a drink from a pitcher. The children, holding colorful water bottles, are engaged in conversation in a casual indoor setting.
  • President and CEO
    Lisa Marsh Ryerson
  • Managing Editor
    Erin McGonagle ’15G
  • Contributors
    Brianna Allard
  • Kristin Atkinson ’24G
  • Steve Boucher
  • Audrey Bourque
  • Melanie Drolet ’16
  • Katie Dugan ’20G
  • Sajra Dzelilovic ’22 ’23MBA
  • Vanessa Karagosian
  • Marissa Larkin ’20G
  • Courtney Lawson ’16
  • Siobhan Lopez
  • Libby May ’22MBA
  • Lauren Maynard ’17G
  • Lisa St. Hilaire
  • Shayla Walsh ’08 ’10G
  • Victoria Webb ’22
  • Graphic Design
    Krystal Siemon
  • Printing
    RC Brayshaw
  • Digital Magazine
    Vertiqul
    publications.snhu.edu
  • Impact is published by the Office of Institutional Advancement
    Gabi Zolla, Vice President,
    Institutional Advancement
  • Changes of address may be sent to alumni@snhu.edu or to:
    Office of Institutional Advancement
    Southern New Hampshire University
    2500 North River Road
    Manchester, NH 03106-1045
  • To learn more, visit alumni.snhu.edu.
A Letter From the President Typography

A Letter From The President

Lisa Marsh Ryerson headshot
As I reflect on the first half year or so I’ve spent in office, the overwhelming emotion I feel is gratitude. I’m thankful for the work I have the privilege to do every day, leading the smartest, most passionate team in higher education. I’m in awe of our students and all the ways they embrace their educational experiences to reach their goals. I’m grateful to our alumni and partners for the generous community we’ve built together, inspiring a world in which learning is a transformative experience driving social mobility and meaningful, equitable outcomes for all.

Empowering Our Learners

At SNHU, we empower our students to transform their lives by providing access to workforce-relevant learning experiences and outstanding support, from academic advising to accessibility services, world-class library resources and services, meaningful student life and leadership development opportunities, and so much more. Every single faculty and staff member is dedicated to cultivating a constellation of support for our learners as they pursue their academic programs.
Lisa Marsh Ryerson with grad Nicky Nieves ’25G smiling for a photo while wearing medals and cap and gowns
President Ryerson celebrating at Fall Commencement with grad Nicky Nieves ’25G, two-time paralympic gold-medalist.
As a first-generation college graduate myself, I’m especially proud of the work we do to support first-generation learners, and all learners who may face barriers to pursuing their education. Initiatives like our AI-powered chatbot Penny, which started with a small pilot and now benefits all learners with engaging student support resources, are a testament to the many ways we innovate and integrate thoughtful improvements to the student experience.

Last fall, SNHU and the Center for Higher Education Policy and Practice (CHEPP) hosted New Hampshire leaders in higher education and politics and representatives from our local community-based organizations to advocate for sustainable access to food, housing, and transportation for students. No student should have to choose between buying food for their family or staying enrolled in higher education. We know if they stay enrolled and complete their degree, they will have better opportunities to experience economic safety and mobility for themselves and their families. Together with CHEPP, we will continue to advocate for more support at the federal level.

Group photo of veterans in front of helicopter
Veterans visiting campus as part of Heroes Day 2024 in November. Left to right: Wayne Nelson, Ray Goulet, Danielle Stanton, Bob Blais, Jean Gosselin, President Ryerson

Celebrating Together

Throughout the summer and fall, I traveled across the country to host “SNHU to You” events, bringing together local alumni, students, and employees for fun and memorable events. It’s so important to me to be able to connect with members of our community near and far, and these celebrations have been a wonderful way to see so many of you.

Homecoming last October was truly a celebration of the SNHU spirit, bringing together our incredible community of learners, alumni, faculty, staff, families, supporters, and friends to celebrate and share stories of SNHU’s impact across generations. I hope you’ll save the date for Homecoming 2025: Oct. 17-19, for virtual and in-person festivities.

In November, I had the honor of presiding over my first Commencement as President—and our 95th as an institution. We welcomed graduates from all 50 states and 58 countries to the SNHU Arena in Manchester, NH, and awarded an astounding 3,500 associate degrees, 17,200 bachelor’s degrees, 5,600 master’s degrees, and 11 doctoral degrees over the course of this Commencement weekend. I had the pleasure of spending time with many of our graduates, and I hope you’ll read some of their stories on these pages. I’m proud of their accomplishments and excited for them as they join our alumni community.

two women hugging and smiling for a photo
Sharing hugs and stories is a hallmark of mingling with President Ryerson.

Reflecting on Leadership

In January, the SNHU community mourned the passing of Ed Shapiro, a visionary leader and former SNHU president. His parents founded this institution in 1932, and Ed dedicated his life to education and was instrumental in shaping SNHU’s transformation from New Hampshire College to the thriving, academically focused university we are today. Ed helped to build our MBA and other graduate programs; forged our military partnerships; and focused on creating a diverse, inclusive, and welcoming campus community. As we continue to serve military students, international students on campus and at centers around the world, and indeed every student both in person and online, I’m grateful for his vision for the school and the dedication to students that Ed so passionately embodied. As the sixth president of SNHU, I’m conscious of the foundation built by my predecessors, and I am honored to carry their legacy of service forward.

Looking Forward

In the coming year, SNHU will continue to focus on providing equitable access to affordable learning; supporting all learners to persist, succeed, and achieve their goals; and fostering a community where belonging, equity, and care enable our people and our students to thrive. I’m looking forward to serving alongside many of you in our 10th annual Global Days of Service and seeing you at events near and far.

Thank you for the many ways you support SNHU students and serve in our generous community. I look forward to our shared work ahead!

With gratitude,

Lisa Marsh Ryerson
Lisa Marsh Ryerson
President
a group photo of four people standing outside of the NH Food bank
two women wearing gloves and Global Days of Service hats examining a piece of trash found on the beach
group photo of two men wearing matching pink Global Days of Service shirts and a woman in front of a chalkboard

A World of Difference
Global Days of Service Celebrates 10 Years

group photo of Global Days of Service members
man wearing blue Global Days of Service shirt smiling at the beach
BY KATIE DUGAN ’20G
In 2016, a simple yet powerful idea took root: what if the SNHU community gathered in the name of service? Over the years, that idea blossomed into a global movement, uniting individuals in a shared mission. As SNHU celebrates its 10th year of Global Days of Service this spring, we reflect on the countless impacts—and connections—that have been made in the name of giving back.
Allison Nichols and her two kids helping organize toys at the Salvation Army Toy Shop
SNHU employee Allison Nichols made supporting the Salvation Army Toy Shop in 2015 a family affair.

Roots Before Branches

SNHU Global Days of Service (GDS), as it is known today, is a two-month-long community service initiative, where alumni, students, faculty, and staff come together across the globe to strengthen their communities. 

Service has been a cornerstone of SNHU’s history. One of the first student clubs established at the New Hampshire Accounting and Secretarial School was a fundraising-focused group, the March of Dimes Club. In 2005, Dr. Paul LeBlanc established The Center for Community Engaged Learning, an office dedicated to connecting students with service opportunities, now known as The Chandler Center. As that center grew and programming expanded over the years, many students saw community engagement as an integral part of their SNHU experience.  

In 2015, there was an opportunity for local alumni to engage with campus-based students on an Alternative Break trip to New Orleans. This coincided with an increased interest in community service events for alumni and current students, both on campus and online. Eager to explore ways to intentionally connect the SNHU community, Sara Telfer, director of Alumni Engagement, shared the concept of a university-wide community service event with colleagues from Online Engagement (now the Office of Student Involvement) and Center for Community Engaged Learning. Tiff Fifer ’00 and Elizabeth Richards were quick to embrace the idea. 

“I remember meeting with her in the coffee shop on campus when she said, ‘So I have this idea, and I want to know if you think we could pull it off,’ and then she told me about Global Days of Service,” said Elizabeth Richards, assistant vice president of The Chandler Center. “I loved it immediately. It was bold and ambitious and exciting.” 

With the blessing and support of her colleagues, Sara set a goal of 10 projects to take place that April, tapping on SNHU community members to spearhead each. 

Alumna Danielle Dalton ’12 ’16G was a remote employee based in California when she first learned about Global Days of Service. Being new to the area, Danielle was eager to take part and find community. 

The first year was successful, with a goal-exceeding 15 service projects taking place, each organized by alumni, employees, and students from online and campus programs.  

“Global Days of Service was well received, and we all agreed that it should continue annually,” Sara said. “We have tweaked our approach since then, but the root of Global Days of Service is evident in how it still continues to operate today.” 

That same year, SNHU launched the Volunteer Time Off (VTO) program for its employees. Recognizing the importance of serving the communities in which we live and work, staff and faculty could take up to eight hours off annually to volunteer at a nonprofit organization of their choosing. Since then, many employees utilize their VTO time to participate in Global Days of Service projects with their colleagues across the country. 

Sara Telfer and her son smiling while planting yellow flowers in front of a brick building
Sara Telfer and her son planting flowers during Greek Day of Service 2019.
Chantel Wolters and Hayley Grenier holding paint rollers and smiling for a photo
Site leaders Chantel Wolters ’18G and Hayley Grenier ’15MEd pausing their painting at Joppa Hill Farm Spring Cleanup in 2024.

Growth in Numbers

With Global Days of Service now two months long, Sara and a collaborative planning team have worked to expand access and the types of service projects. Volunteers have the option to lead a service project in their local area, join an existing project, or share their story of service they’ve done on their own.  

In March 2020, the 5th year of Global Days of Service came to a halt when precautionary measures were taken due to the COVID-19 virus. In-person gatherings were discouraged, which meant that projects could not safely take place.  

Faced with the challenge of shifting to a virtual experience, the planning committee expanded the month-long event to span four months in 2021, offering flexibility and more opportunities to engage.  

Each month focused on a different societal issue: hunger, shelter, environmental justice, and the pandemic’s essential workers. Virtual educational sessions and do-it-yourself (DIY) projects were offered in tandem, related to that month’s theme. 

DIY opportunities included projects like the SleepOut movement, where volunteers could experience sleeping outside and have meaningful conversations about shelter and homelessness. After seeing a positive response to the DIY projects, the planning committee has continued to offer them as part of Global Days of Service. 

“I think it was meaningful to folks who were stuck at home during that time to still be able to take part. It’s become a flexible program in terms of the different ways people can participate,” Sara said.

“Global Days of Service allowed me to connect with people in the Bay Area that I wouldn’t have otherwise. When the service project day came around, I knew I had at least one thing in common with the volunteers—being a part of SNHU,” Danielle said.  

Evergreen Connections

Since 2016, Danielle has continued to lead Global Days of Service projects each year, gaining the unique perspective of witnessing the program’s growth year after year.

“Every year my involvement has looked a little different, but the spirit of building relationships with other members of the SNHU community remains steadfast,” Danielle said. “Being able to support organizations that help others is always something that I will prioritize and look forward to.” 

Sara believes that taking part in service is an equalizer. “Everybody is there for the same reason, to do something beneficial for their community,” Sara said. “We hoped people would feel like it was accessible to them no matter how they fit into the larger picture.” 

Global Days of Service wraps up at the end of April. As service hours are tallied, beaches are clean, and food gardens planted, something else continues to bloom at SNHU—lifelong connections. To Sara, the framework of GDS allows for participants to make meaningful connections in the name of service—and drives the enthusiasm seen in volunteers year after year. Since 2016, more than 52,000 hours can be attributed to SNHU Global Days of Service, from cleaning up beaches in Hawaii, to gathering supplies for a refugee camp in Rwanda, and chopping firewood in Maine. 

“Sara has never wavered from her vision and has stayed committed to the idea that serving others is a great way to bring a community together,” said Elizabeth. 

The impact of Global Days of Service on the SNHU community, and beyond, is undeniable and is made possible thanks to the collective dedication of all involved. This spirit of collaboration and community is forever etched in the foundation of Global Days of Service.  

Global Days of Service 2025 takes place throughout March and April. Visit alumni.snhu.edu/serve to make this our most impactful year yet!

President Lisa Marsh Ryerson getting to know First Gen Summit attendees.
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LEADING THE WAY

SNHU’S COMMITMENT TO FIRST-GEN LEARNERS
By Brianna Allard
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Supporting First-Generation Students: A Collective Journey at SNHU

At Southern New Hampshire University (SNHU), the commitment to supporting first-generation students is more than an idea; it’s a movement. These learners, often the first in their families to attend college, face unique challenges, from navigating financial aid to building a sense of belonging. Over the past year, SNHU has redoubled its efforts to create a supportive and empowering environment for first-gen students, building on its recognition as a First-Gen Forward Institution.

Building Momentum

SNHU is heading into its second year in the First-Gen Forward Network, a national initiative bringing together 350 colleges and universities to share strategies and innovations for first-generation student success. Through regional meetings and collaborative engagements, SNHU colleagues, including Senior Director of Campus Student Retention and Success Dr. Lynn Zlotkowski and Associate Dean of First-Year Experience, General Education, and Retention Strategies Dr. James Winfield, connected with peer institutions across New England to exchange best practices and scale impactful initiatives.

This engagement has driven tangible outcomes at SNHU, including the creation of SMART goals that enhance faculty and staff training, provide personalized student outreach, and strengthen first-gen learners’ sense of belonging and navigation skills. SNHU also contributed to the national conversation by authoring blogs about its innovative programs, such as its approach to online first-gen student support.

Introducing a Pre-Matriculation Program on Campus

In a meaningful step toward empowering first-gen learners, SNHU launched a pre-matriculation program on campus last fall designed to equip students with the tools to succeed before their first semester begins. Through hands-on workshops in financial literacy, time management, and navigating university systems, this program provided essential skills and boosted students’ confidence in their first year.

The program also offered opportunities for students to build peer connections and relationships with advisors and staff, creating a supportive community even before classes began. One student shared, “I didn’t realize how much I didn’t know until this program. It helped me feel prepared, and I met people who made me feel like I belong here.”

close up of a yellow sign that says "Welcome to The First Gen Summit"

Celebrating First-Gen Success

In November 2024, SNHU proudly honored National First-Generation Celebration Week with events that showcased the resilience and achievements of its first-gen students. A highlight was SNHU hosting the 12th annual First Gen Summit, with support from the Davis Educational Foundation. The event brought together more than 250 students, faculty, and staff from colleges and universities across the country, including William & Mary, Salem State, North Shore Community College, and University of California, Riverside.

The summit spotlighted SNHU’s vibrant first-gen community and left a positive impression on attendees—especially current SNHU junior, Silvonna Silvestre.

“It was a powerful experience and so inspiring to connect with other first-gen learners and share our stories. SNHU’s commitment to first-gen learners, exemplified by events like the summit, has been crucial to my success,” Silvonna shared. “It made me realize I’m not alone in this journey.”

beaded bracelets in blue and yellow with various words spelled on them with letter beads

A Student’s Perspective: Alphie’s Story

For Alphie Mahkee, a first-generation Native American student set to graduate in Spring 2025, the resources and support at SNHU have been transformative.

“Growing up on the reservation, being first-gen means doing something your family has never done before. It’s about setting higher expectations and fighting against the struggles we’ve faced,” said Alphie.

Alphie highlighted the role of staff members like Lynn Zlotkowski, who provided unwavering support during challenging times.

“SNHU has been patient with what I didn’t know—whether it was financial aid or building a plan to succeed,” said Alphie. “The staff noticed when I was struggling and stepped in to help. I probably wouldn’t have succeeded as much as I have without their support.”

The resources available through initiatives like the First-Gen Summit, Alphie said, provided clarity and confidence.

“It’s nice to know first-gen students have access to so many resources,” said Alphie. “Knowing I’m someone my cousins can look up to makes me proud.”

Alphie Mahkee, SNHU Class of 2025.

Identifying and Supporting First-Gen Learners

Understanding and addressing the unique needs of first-generation students requires deliberate and thoughtful action. Over the past year, SNHU has focused on enhancing data collection efforts to more effectively identify first-generation learners. By utilizing surveys and updating internal systems, the university has greatly improved its ability to identify these students and develop tailored support to help them thrive.

Future efforts include the exploration of more opportunities for peer-to-peer engagement, personalized outreach, and understanding the unique experiences of the student journey. There is special interest in supporting the various intersections of the first-gen identity like Latinx and Black learners.

Looking Ahead: A Shared Vision

SNHU’s commitment to first-generation learners continues to yield impressive results. From the most recent reporting, retention rates for first-gen students on campus increased by 11% from Fall 2022 to Fall 2023—a testament to the university’s targeted efforts.

Lynn Zlotkowski, a passionate advocate for first-gen students, envisions SNHU as a leader in this space.

“I want SNHU to be a destination for first-gen students. I want them to know that if they come to SNHU, they will be seen, they will be celebrated, and they will be supported,” she shared.

Looking to the future, The President Paul J. LeBlanc First-Generation Scholarship Fund—established in honor of former SNHU president Dr. Paul LeBlanc—represents a significant step forward in addressing the #1 barrier to retention for first-gen students: financial challenges. With $219,000 raised during its initial campaign, the fund is poised to provide meaningful support to both campus and online students starting in the 2025-26 academic year.

The scholarship will offer direct financial aid, easing the burden for students who might otherwise struggle to persist in their academic journey. This initiative underscores SNHU’s long-term commitment to making higher education accessible for first-generation learners.

The fund remains open for contributions at any time. Each donation, no matter the size, directly supports first-generation learners and amplifies SNHU’s mission to create opportunities for all. To honor Dr. LeBlanc’s legacy and invest in the next generation of first-gen students, you can donate by visiting alumni.snhu.edu/first-gen.

“As a first-generation college graduate, I know that college is not a given for everyone, and I feel the responsibility to be sure that it is. That’s why I’m a proud donor to The President Paul J. LeBlanc First-Generation Scholarship,” shared President Lisa Marsh Ryerson.

As SNHU continues to expand its initiatives, from pre-matriculation programs to centralized resource hubs, the university is forging a path where first-generation students can thrive. The collective efforts of faculty, staff, and donors demonstrate that when first-gen learners succeed, the impact reaches far beyond the classroom.

As a student panelist shared during the First-Gen Summit, “We’re not alone in this journey.” SNHU continues to demonstrate that a united and purposeful community can unlock boundless opportunities for first-generation learners.

digital graphic of a bot with AI wearing a grad cap and sitting on an open book

Artificial Intelligence at SNHU

BY MARISSA LARKIN ’20G
Artificial intelligence (AI) continues to transform education, and Southern New Hampshire University is embracing the opportunity to explore how AI can be integrated in a smart, strategic, and efficient way to enhance learning experiences and work across the university. Leveraging AI isn’t about replacing human effort; it’s about collaborating with AI as a thought partner to enrich our work and learning experiences. By establishing an AI team in 2023, SNHU is exploring innovative solutions to complement and optimize current work. After reviewing multiple proof-of-concepts, the AI team announced the launch of new initiatives that will foster innovation, promote inclusivity, and support SNHU’s commitment to academic excellence.

SNHU AI Grant: Exploring Opportunities

This Fall, SNHU offered an opportunity for full-time campus faculty to submit proposals for an AI Grant that could help fund projects that integrate AI into classroom environments.

Individual faculty members were encouraged to explore the potential of artificial intelligence within their own classroom work and propose projects that demonstrated a strong commitment to research, community engagement, pedagogy, and educational development.

Proposals ranged from exploring ways to motivate and engage students in research to creating immersive experiences that could provide in-the-moment support and improve student learning experiences.

Latimer Pilot: Emphasizing Cultural Awareness

In November 2024, the AI team launched a pilot program in collaboration with Latimer, a text-based artificial intelligence tool that uses both proprietary and open-source data. As AI tools become more prevalent in education, Latimer offers the possibility of being an open-access AI tool for all SNHU stakeholders and was used with varying proof-of-concept ideas.

In addition to its ability to assist in various tasks including brainstorming, drafting ideas, analyzing data, and improving communication and decision-making processes, Latimer puts a unique emphasis on inclusivity and cultural awareness. This AI tool incorporates narratives from Black, Indigenous, and People of Color (BIPOC) communities to focus on promoting diverse perspectives and actively works to reduce biases in its responses, providing a more equitable tool for both students and faculty.  

SNHU has expanded this pilot to run through April 2025 to allow the AI team to collect survey data and understand the impact Latimer is having on student learning and academic outcomes.

These insights will help inform how these tools can serve the SNHU community by determining participants’ comfortability with these tools, knowledge of ethical usage, and whether Latimer should extend to a broader audience and be a long-term AI solution for the university.

Penny the Chatbot: Encouraging Civic Engagement

SNHU’s AI-powered texting bot, Penny, sent messaging to students prior to the 2024 election to provide resources and voting information.

This AI tool was used to ask students if they wanted voting information, and of the students who responded, more than half opted in to receive the voting resources. The chatbot was able to answer questions around voting in a state other than where students resided, provided election day details, and sent reminders for how students could get to the Manchester or Hooksett polls with shuttles through The Chandler Center.

The Future of AI Integration

SNHU’s AI team is prioritizing security, privacy, and reliability when integrating AI into the university, ensuring tools can support and enhance productivity while maintaining ethical standards that align with the university’s values. As SNHU continues to explore AI opportunities, the team is prioritizing transparent and open communication to effectively support the community.

Behind the Beat

Students Gain Experience at Premier Live Nation Venue
By Steve Boucher
interns enthusiastically pointing at a Southern New Hampshire University sign
Excitement seeing the student-designed display at Rock the Intern Day 2024.
The sound of applause and the energy of the crowd—there’s nothing like the rush of live music. But what does it take behind the scenes to make those magical moments happen? Since 2013, the BankNH Pavilion experiential learning project has pulled back the curtain and given Southern New Hampshire University students an all-access pass to the music industry with the world’s top entertainment company.

Solid career outcomes, unmatched portfolio pieces, and a newly established nationwide hiring program are all part of this amazing partnership that has encompassed the following majors and program areas: communications, graphic design, music, business, construction management, sustainability, videography, and culinary arts.

Since day one, the BankNH Pavilion project has been “for the students” and “by the students.” Every SNHU banner ad, 20-foot upright design, or video shown on the giant screens at the award-winning Gilford, NH-based live music venue has been created by students in an effort to provide them with portfolio pieces that can be shown to prospective employers upon graduation. Similarly, students have taken part in day-long sessions with construction CEOs and project managers who’ve shared their insights about multi-million dollar Live Nation projects, guest speakers who came to business classes to learn from Live Nation human resource and accounting professionals about business transactions with world-renowned management teams, and interviews with musical artists ranging from keyboardist Mikel Paris of million-record-selling artist O.A.R. to vocalist Shaun Morgan of MTV Best Alternative Artist band Seether.

Kylie Jackson ’24 is one of 58 SNHU alumni who currently work for Live Nation. Jackson was a Communications Lab student assigned to the project as a sophomore before becoming a project lead intern as a senior. As a project lead, she mentored graphic design students, sharing her experiences and performing her project oversight duties at such a high level that she fulfilled her goal of securing employment in the music industry as a Live Nation Brand Manager for Contracting Services upon graduation.

“In the last semester of my senior year, it was amazing to end my undergraduate degree in a full-circle moment,” she said. “I learned and grew so much throughout my internship as a student, a leader, and someone who is pursuing a career in the music and entertainment industry. The internship changed my life in the span of four months, and I cannot express enough my gratitude for this exposure to my dream career.”

Communications and Media Arts Department Chair and Associate Professor Tracy Dow has seen the positive impacts of this partnership on SNHU students. “The Pavilion really treats our students well, and they gain so much from the experience,” she added. “We find it important to stress that we view this collaboration as a continual partnership. We see this as a way to engage students throughout their time spent at SNHU and hope that these experiences help students see how they can apply skills learned in the classroom to real-world situations and environments.”

This year’s “Rock the Intern” student showcase will be held on May 25 as part of the Kane Brown concert at the BankNH Pavilion.

Experiential Learning Opportunities Bridge Theory and Practice

The old adage that there’s no substitute for experience is never more true than at Southern New Hampshire University, where “learning by doing is a vital part of the institution’s DNA.

The Career & Professional Development Center works hand-in-hand with Institutional Advancement, The Chandler Center, the project-based learning manager, professors, and staff members to develop opportunities for students to receive hands-on experience at a number of companies and nonprofit organizations.

“Providing students with opportunities to apply classroom knowledge in real-world settings equips them with the skills and confidence needed to make meaningful contributions to the workforce after graduation,” said JoAnna Luiso, director of the Career & Professional Development Center. “We’re grateful to collaborate with outstanding business partners who understand the importance of shaping the next generation of leaders and innovators.”

UKG, Medicus Healthcare Solutions, and ALKU are corporate sponsors of SNHU’s Professional Sales Program and engage with students through an internal sales competition where participants network with employers and role-play through simulated sales scenarios. This provides students with practical, hands-on learning experiences in meeting the needs of today’s customers while also giving numerous opportunities to hone communication skills. In addition, Google representatives have held an on-campus interviewing workshop with students pursuing degrees in computer science, game programming, math, and other STEM-related areas.

“Partnering with SNHU has allowed Medicus to invest in the workforce of tomorrow,” said Jillian Granucci-Anderson, manager, Medicus Employee Experience and Communications. “By offering experiential learning opportunities—such as the sales competition that is hosted at Medicus headquarters—we can help bridge the gap between what is taught in the classroom and what happens in the real world. This is an opportunity for companies to mentor emerging talent and help shape the careers of these generations to come. This means that students enter the workforce as well-prepared, dynamic individuals who are ready to make an immediate impact.”

Businesses interested in providing experiential learning opportunities to students are encouraged to contact Institutional Advancement at 603.645.9799 or alumni@snhu.edu.

BREAKING THROUGH BARRIERS

College Readiness Program Helps Manchester Students Excel
Two young men seated in front of a chalkboard wall with "Welcome" in various languages.
BY VANESSA KARAGOSIAN AND KATIE DUGAN ’20G
At Southern New Hampshire University, our commitment to transforming lives extends to the larger Manchester, New Hampshire, community. Enter: Breakthrough Manchester College-Bound.

Founded in 1991, Breakthrough Manchester began as a program for the academic enrichment and support of motivated Manchester students with limited opportunities. In the beginning, the program originally served middle school students, who would participate in a 6-week summer program and Saturday programming during the school year.

Twenty-five years later, in partnership with SNHU, Breakthrough expanded its programming in 2016 to serve Manchester high school students. As part of SNHU’s community engagement office, The Chandler Center, Breakthrough Manchester College-Bound (BTM-CB) is a tuition-free program guided by its mission to give continued support in academic growth, educational enrichment, college readiness, and essential skill-building to highly motivated, under-resourced high school students while inspiring the next generation of well-rounded leaders and educators.

Five people sitting at a table in a booth with purple benches, surrounded by papers and snacks.
“We do programming with them focused on workshops around everything from time management, study skills, public speaking, financial literacy, and preparing them for what college looks like,” said Ben Gentry, director of College Access Programs.

BTM-CB seeks to enrich the education of Manchester teens through dedicated advisors who are current college students at SNHU or other institutions of higher education—the majority of whom attended BTM-CB themselves.

Linh Mai, now an SNHU senior majoring in Politics and Global Affairs, joined Breakthrough Manchester as a middle schooler in 2014, a year after immigrating from Vietnam.

“As a quiet, reserved kid in a new country, Breakthrough gave me lifelong friendships, the confidence to speak up, and a new passion for giving back to the community,” said Linh.

After completing the BTM-CB program, Linh is now an advisor who aspires to be a safe space for current Breakthrough students.

“I hope to inspire mentorship that extends beyond me, encouraging others to give back and become a support system for underrepresented students in Manchester,” said Linh.

Three people sitting at a table, smiling, with water bottles in front of them.
Linh says that her involvement in Breakthrough motivated her to become more engaged in campus life. Her resume includes president of the International Student Association for the 2023-24 school year and communication representative for the Honors Program. As part of her Honors thesis, Linh is directing an exhibition called “Reach Beyond the Universe,” which will showcase the simplicity of dreams as a shared human experience.

“Breakthrough has been a defining part of my life,” said Linh.

Another student at SNHU who holds Breakthrough Manchester close to their heart is graduating senior Karena Czzowicz.

Like Linh, Karena is also a first-generation college student and was enrolled with Breakthrough Manchester as a middle and high school student. Now as a senior at SNHU, Karena works as an Advisor for the high school program.

BTM-CB and peer support played a pivotal role in Karena’s college journey, guiding her through every step of the process—from starting her applications to selecting which college to attend. As a recipient of the Breakthrough Manchester Partnership Scholarship, Karena also received crucial financial support that helped make her education possible.

2024-25 Academic Year Report Card: 104 High School Students, 19 College Advisors, 22 Events Hosted in 2024, 13 Graduating Seniors (All College-Bound!)
“The community is small but so incredibly passionate about education and going to college,” Karena said.

Karena and Linh are just two of the students who make BTM-CB what it is today. For the 2024-25 academic year, the program is made up of 104 high school students and 19 college student advisors. With the help of these individuals, among staff and supporters, Breakthrough Manchester at SNHU was able to host 22 events in 2024. Adding to those remarkable numbers, this year the program is celebrating 13 graduating high school seniors, all college-bound.

When reflecting on their time as a member, one of the graduating seniors said, “BTM-CB has helped me on my journey to college from sparking my interest in college to now on my way to attending college in the fall. This program has given me resources and support in this entire process from helping me with understanding schoolwork, to advice on interviews and essays, to answering questions regarding financial aid. Overall, BTM-SNHU has given me a community of like-minded individuals as well as lifelong friends and mentors.”

Many other members had positive experiences to share. The words that stand out the most from these students were skills, resources, community, support, and friendship—just some of the ways to describe the lifelong impact that BTM-CB has on the youth it serves.

With the help of Southern New Hampshire University, Breakthrough Manchester will continue empowering students to break barriers and ensure they receive the college experience they deserve, regardless of their background.

3D printer nozzle above a Petri dish with pink liquid, against a colorful laboratory background.

Shaping the Future

SNHU’s Campus Introduces Cutting-Edge Biofabrication Course
BY LAUREN MAYNARD ’17G
In the fall of 2024, Southern New Hampshire University’s campus started offering a new interdisciplinary special topics class in biofabrication. Assistant Professor of Biology Dr. Chelsi Beauregard teaches the course and described biofabrication as a type of biomanufacturing, “People who work in this field try to create tissues or organs from someone’s stem cells.”

Students enrolled in the biofabrication course were taught about research and development, biotech sales, quality control, cell biology, and regulatory affairs. In addition to learning the basics of cell culture through hands-on experiments, students also chose a disease that could benefit from the technology in order to design a plan to fix it.

Student William Brown stated, “The most interesting thing about the class is definitely the creation of the organ itself, because it’s very hard to find certain donors, especially for certain organs in the body, and if we’re able to create those organs artificially and give those to another person, it would be able to save a lot of lives.”

Community Partnerships: SNHU and Advanced Regenerative Manufacturing Institute (ARMI)

The course was developed as part of a grant with the Manchester, New Hampshire-based Advanced Regenerative Manufacturing Institute (ARMI)/BioFabUSA and was awarded by the Department of Defense. The class had the opportunity to visit ARMI and saw first-hand the facilities and technology used to attempt to make biofabricated organs and other biological products a reality for consumers. The partnership between SNHU and the Advanced Regenerative Manufacturing Institute does not end with this course—Dr. Chelsi Beauregard will be continuing her work with the institute as part of a fellowship. Additionally, three outstanding students from the inaugural class —Christia Coetzer, Kaitlyn White, and Karena Czzowicz—were chosen to continue on as interns at ARMI during the Spring 2025 semester.
“This course in biofabrication is part of the university’s commitment to expanding opportunities for students in healthcare fields.”
Dr. Katharine York,
Chair of the Department of Biological Sciences

Expanding Our Future

The biofabrication course is just the beginning for strengthening health science offerings at SNHU.

“It will be added to the list of major electives for students in biology and is expected to quickly generate new ideas and research opportunities for students in the future,” said Dr. Katharine York.

To support this growth in health sciences, the university is investing in new lab space that will be unveiled in Fall 2025.

An older person sits in a nearly empty auditorium with red seats.

Howard Brodsky Joins School of Business as Executive in Residence

By Steve Boucher
The SNHU School of Business tapped into the expertise of a hall of famer as it welcomed renowned entrepreneur Howard Brodsky as an executive in residence in October 2024.

Brodsky, who co-founded Manchester, NH-based CCA Global Partners nearly 40 years ago and grew it to become the largest purchasing cooperative in the United States, was inducted into the Cooperative Hall of Fame in 2009 and was the first American to be awarded the Rochdale Award, the “Nobel Prize of Cooperative Business.” His influence is further acknowledged through awards such as the World Affairs Council Global Leadership Award and induction into the Entrepreneur Hall of Fame.

Three people standing in front of a cityscape mural with large letters.
From left to right, Dr. Diego Nocetti, Howard Brodsky, and President Lisa Marsh Ryerson.
As executive in residence, Brodsky will collaborate with campus faculty to enhance curriculum, focusing on cooperative business models and entrepreneurial success. Brodsky will also serve as a guest lecturer and support various experiential learning initiatives, bringing his extensive expertise directly into the classroom and beyond.

“I’ve had the honor to serve alongside Howard during my time on the board, as provost, and now in my role as president,” said SNHU President Lisa Marsh Ryerson. “Having witnessed his valuable insights and unwavering commitment to SNHU over the years, I know the School of Business and our students will benefit greatly from his vast experience and guidance.”

In one of his first interactions with campus students, Brodsky discussed cooperative business models and “capitalism with a conscience” in a packed lecture in Mara Hall. He described the many benefits that can be derived from putting people before profits and by engaging young people who will be the future leaders and business owners of tomorrow.

“I think most young people today are looking for places that fill not only a monetary need, but also a social need.”
— Howard Brodsky
“When students are coming to college, no matter what their age, they’re in a stage where they’re learning and growing,” Brodsky said. “I think most young people today are looking for places that fill not only a monetary need, but also a social need. The cooperative shared ownership business model uniquely fits both an economic model and a social model that I think satisfies students in a way that nothing else does.”

Dean of SNHU’s School of Business Diego Nocetti is happy to see Brodsky fill this role. “I am extremely excited about the opportunity to partner with Howard Brodsky,” he said. “As a world-renowned and decorated business leader, Howard exemplifies our core belief that business should act as a force for good. His joining our team as executive in residence underscores our commitment to preparing students to make a positive impact in the world. I anticipate that Howard will have a significant impact through the development of new experiential learning opportunities and courses focused on sustainable business practices and cooperative models, enriching our curriculum and empowering our students to lead in these crucial areas.”

Crossing the Finish Line

Diverse Paths to a Shared Dream
BY MELANIE DROLET ’16, SAJRA DZELILOVIC ’22 ’23MBA, SIOBHAN LOPEZ, VICTORIA WEBB ’22
In 2024, SNHU celebrated the achievements of more than 43,000 eligible graduates ranging in age from 15 to 90 at in-person and virtual ceremonies held in the spring and fall. The university awarded 5,500 associate degrees, 27,900 bachelor’s degrees, 9,700 master’s degrees, and 22 doctoral degrees, contributing to an alumni community 273,000 strong and growing.

Meet some of the newest SNHU alumni, whose unique journeys are united by their persistence and resilience in the face of challenges.

Landscape orientation indoor cropped close-up photograph view of Annette Roberge smiling in her black graduation cap and gown with a white stole around her shoulders while holding her Southern New Hampshire University diploma cover in her hands as she is seated down in a chair
Annette Roberge ’24 began her college journey back in 1972, one year after her husband was killed in action in Vietnam while serving in the U.S. Army. Working part-time jobs during the day to support her five children, the Gold Star wife enrolled in night and weekend classes at New Hampshire College (now SNHU) to pursue her bachelor’s degree. When her older kids went off to college, Annette kept taking courses while working full-time in the insurance industry, but never officially graduated. Determined to finish what she started, Annette reached out to SNHU ahead of her 90th birthday to review her transcript to see how many courses she had left and discovered she already earned enough credits for an AS in Business. At Commencement, the grandmother of 12 and great-grandmother of 15 (and counting) proudly received her hard-earned diploma as a first-generation graduate and SNHU’s eldest Fall 2024 graduate. In 2025, she hopes to reenroll at SNHU to complete her bachelor’s program.
Landscape orientation indoor cropped close-up photograph view of Leon Adams smiling in his black graduation cap and gown with a white stole around his shoulders that says FIRST GENERATION while holding his Southern New Hampshire University diploma cover in his hands as he is standing
Leon Adams ’24 is a 9/11 first responder and career firefighter. Leon was among the band of brave people who responded to the Pentagon in 2001 and has spent nearly three decades serving in fire and rescue. Although he has retired from the field, Leon plans to use his degree to continue his public service in law enforcement and homeland security. He earned his BA in Communication as a proud first-generation college graduate.
Landscape orientation indoor cropped close-up photograph view of Aaron Mukuna smiling in his black graduation cap and gown while holding and pointing toward his Southern New Hampshire University diploma cover in his hands as he is standing
For Aaron Mukuna ’23, the journey to earning a degree has been shaped by resilience. After fleeing the conflict in the Congo, he and his family found refuge in Malawi. There, he enrolled with SNHU through its Global Education Movement (GEM) program. While studying in a refugee camp, he faced many challenges, like power outages, poor internet, and flooding that damaged his home. Despite these obstacles, Aaron stayed focused on his goal. This fall, he celebrated earning his BA in Management with his wife and 18-month-old daughter, who we know must be proud of his hard work and perseverance. Aaron has organized with friends and fellow SNHU GEM alumni to provide resources and facilitate education for other displaced learners. He aspires to further that work, knowing the unique challenges that refugees face firsthand.
Landscape orientation indoor cropped close-up photograph view of Nicky Nieves smiling in her black graduation cap and gown plus thick outer frame see-through prescription eyeglasses with a gold metal attached via a red lanyard around her neck while she is standing and waving her right hand in air in motion amongst a crowd full of other graduates nearby her seated down in chairs
Nicky Nieves ’25G is a two-time paralympic gold-medalist and member of the USA Sitting Volleyball Team. Nicky shared that she brought her SNHU studies to the 2024 Paralympic Games. While preparing for some of the most important matches of her career, she balanced a course with real-time requirements from midnight to 2 a.m. Paris time. She recently graduated with an MA in Clinical Mental Health Counseling and hopes to continue her career as a professional athlete, setting her sights on the 2028 games in Los Angeles.
Landscape orientation indoor cropped close-up photograph view of David Perez and his son Angel grinning in their own respective black graduation cap and gown while holding their own respective Southern New Hampshire University diploma cover in their hands as they are standing next to each other
David Perez ’24 and his son, Angel ’24, traveled over 3,000 miles from sunny California to graduate together. Born in Mexico, David emigrated to the U.S. as a teen and got a job in fast food. He worked hard and quickly made his way from kitchen staff to restaurant manager and continues to rise within the company. Thirty-five years later, he is now senior manager of Global Operating Systems for Taco Bell International and was able to earn his degree through SNHU’s employer partnership with Guild, taking advantage of his tuition benefit. As both a first-generation American and graduate, David shared that earning his degree has been life-changing. Inspired by his dad, Angel enrolled at SNHU, earning his BA in Human Services degree to help others improve their overall health.
Landscape orientation outdoor cropped close-up photograph view of Riya Thapa smiling in her black graduation cap and gown with a white stole around her shoulders while holding her Southern New Hampshire University diploma cover in her hands as she is standing
Riya Thapa ’25, is a future changemaker and bright woman in STEM. She graduated this fall as a proud first-generation graduate with a degree in information technologies. Passionate about civic engagement, Riya has made her mark on campus through her leadership at The Chandler Center and volunteer work at the SNHU Center for New Americans. After graduation, Riya plans to join the Peace Corps and has big plans to later pursue a career in public policy.
Landscape orientation indoor cropped close-up photograph view of Candance Thomas smiling in a dark beige cardigan sweatshirt plus thin outer frame prescription see through eyeglasses while she is holding a marker in her right hand as she is seated down in a chair behind a table full of some of her novels on display for the public to see within a library setting
Candace Thomas ’24 is a published fantasy author and blood scientist who has found a way to weave those two very different careers together. She has taught courses for other authors on blood science and used her expertise to write a vampire novel of her own. Having personally navigated life with dyslexia, Candace is deeply committed to supporting teens who face similar challenges. She dreams of transitioning to teaching creative writing, where she can inspire her students to embrace their creativity. After trying four other schools, Candace finally found the right fit at SNHU, where she earned her creative writing degree while balancing a full-time job, raising her two children, and writing a book—a testament to her determination and deep passion for storytelling.
Landscape orientation indoor cropped close-up photograph view of Thedra Lizardi and Robert Vazquez smiling in their own respective graduation gown with their service pug Cora situated in the middle between them as they all are posing for a picture together while Thedra and Robert are holding their own respective Southern New Hampshire University diploma cover in their own hands
Thedra Lizardi ’24 and Robert Vazquez ’24 are an engaged couple who attended Commencement with their service pug, Cora. Thedra and Robert went to high school together but lost touch. After reconnecting, they decided to jump back into their studies together and enrolled with SNHU. They even had the opportunity to take a history course together, often responding to each other’s discussion board posts. After 25 years working in the finance industry, Thedra is considering a career change to human services to pursue her passion for helping kids. Robert plans to use his degree as a stepping stone to law school and said that “education is the only gift that I can give to myself that won’t lose value or be taken away.”

SNHU Gathers State Leaders to Address Basic Needs for Today’s Learners

BY KRISTIN ATKINSON ’24G
Landscape orientation close-up indoor photograph view of Urban College of Boston President Dr. Yves Salomon-Fernández, President Ryerson, and Dr. Lynn Zlotkowski connecting with student panelists as everyone is gathered together at a table smiling and posing for a picture
Urban College of Boston President Dr. Yves Salomon-Fernández, President Ryerson, and Dr. Lynn Zlotkowski connecting with student panelists.
For many students in higher education, the journey to a degree is more than just coursework and exams. It often includes balancing family obligations and working to pay for essentials like food, housing, transportation, and childcare while pursuing their education. Nationally, three in five college students experience basic needs insecurity. Recognizing the gravity of this challenge, Southern New Hampshire University (SNHU) is taking significant steps to support its learners and advocate for systemic change.

During the COVID-19 pandemic, the federal government created the Higher Education Emergency Relief Fund (HEERF), providing $70 billion in grants to support students in need. A 2023 report from the Center for Higher Education Policy and Practice (CHEPP) found that SNHU learners receiving HEERF grants were up to 15% more likely to stay enrolled the following semester, highlighting the impact of basic needs access on student success.

Advocating for More Basic Needs Support

In October, in collaboration with CHEPP, SNHU hosted an event on campus to address basic needs insecurity. The gathering included New Hampshire’s congressional delegation, higher education leaders, federal policy experts, and representatives from community organizations. It was a moment to highlight the critical challenges faced by students in New Hampshire and nationwide and to explore sustainable solutions and policy changes.

In her opening remarks, SNHU President Lisa Marsh Ryerson emphasized the collective impact of unmet needs. “When anyone in our community lacks food or shelter, we all suffer. This is a shared responsibility, and it’s time for federal policymakers to support robust solutions to combat basic needs insecurity.”

The event’s centerpiece was a panel of students who shared personal stories that brought the issue to life. Moderated by Dr. Lynn Zlotkowski, SNHU’s senior director of student retention and success, the panel included SNHU students from both campus and online programs, as well as a student from Saint Anselm College. Their stories highlighted difficult choices they face—whether to pay for transportation to class or a week’s worth of groceries, or whether to prioritize tuition over rent.

Stories of Resilience

Kenyang Lual, a campus student at SNHU shared his experience as the middle child in a family of five, born to immigrant parents who work full time. Housing has been his greatest challenge. When scholarships fell through, Kenyang couldn’t afford to live on campus and spent much of his work-study earnings on rideshares to get to class. Despite these struggles, Kenyang remains committed to his education and his family.

“I don’t want to drop out,” he said. “If I graduate, I’ll be in a position to support my parents and siblings. But right now, it’s hard to know if there will be food in the fridge or if I can afford transportation.”

Kenyang’s story, like those of so many students, underscores how a single setback can cascade into a crisis. Yet, his determination and resilience inspire hope. With support from SNHU, including a scholarship that allowed him to move back on campus, Kenyang is now on track to finish his degree.

Supporting Students’ Basic Needs

SNHU is committed to addressing these challenges head-on. Over the past three years, a $250,000 Congressionally Directed Spending Grant through Senator Jeanne Shaheen has helped SNHU to provide essential support for students facing basic needs insecurity. The grant funded mini-scholarships to cover necessities such as food, transportation, and books, and facilitated campus-wide strategic planning to enhance services for students in need. This initiative led to the expansion of The Cupboard, SNHU’s on-campus food pantry, which now resides in a spacious, fully accessible location within the Hospitality Center. Adjacent to The Cupboard is The Closet, SNHU’s free clothing resource, creating a centralized hub for student support. Management of these spaces transitioned from The Chandler Center to the Office of Student Services, aligning them with counseling, wellness, and CARE Team services for a more holistic approach. The Chandler Center continues to oversee grant operations, including reporting, purchasing, and scholarship distribution, ensuring the success of these vital programs.

“These resources are critical, but we know they’re not enough,” said President Ryerson. “The needs of today’s learners are growing, and we must do more to meet them.”

Landscape orientation close-up indoor photograph view of Senator Maggie Hassan meeting with a student panelist as they talk amongst each other while there are two other individuals nearby them listening in on the conversation
Senator Maggie Hassan meeting with a student panelist.

Advocating for Policy Change

While SNHU’s community-level efforts are vital, the university recognizes the limitations of patchwork solutions. Students applying for federal benefits like the Supplemental Nutrition Assistance Program (SNAP) face complex rules and exemptions that create barriers. To address this, SNHU is advocating for updates to make SNAP more accessible and other policy changes to help college students meet their basic needs.

At the event on campus, U.S. Senator Maggie Hassan stressed the importance of systemic change. “The challenges of college should come with exams, papers, and maybe a part-time job to pay for discretionary expenses—not for the necessities of life,” she said. Senator Jeanne Shaheen also expressed her support through a letter read at the event, highlighting the need for collective action.

SNHU’s advocacy extends beyond campus boundaries. By collaborating with institutions like the University of New Hampshire and Manchester Community College, as well as national organizations like SchoolHouse Connection, SNHU and CHEPP are building a coalition to address student homelessness and food insecurity.

Looking Ahead

At SNHU, the commitment to basic needs support is unwavering. As President Ryerson said, “This is a fight we must continue. Every student deserves the opportunity to succeed, and that begins with ensuring they have what they need to survive and thrive.”

Through partnerships, advocacy, and community-driven solutions, SNHU is leading the charge to make basic needs insecurity a challenge of the past. Together, we can create a future where every student has the resources to reach their full potential.

TODAY’S LEARNERS…

Source: CHEPP “The New Traditional Learner”
Circular doughnut shaped statistics diagram showcasing the colors gold and blue signifying today's learners such as 49 percent are financially independent, 64 percent work while attending college, 24 percent are parents, and 60 percent are experienced recent food or housing insecurity

Spotlight on Success

2024 Alumni Awards
By Vanessa Karagosian
The Southern New Hampshire University Alumni Association and the Office of Institutional Advancement take pride in honoring some of our most outstanding community members each year within three categories of notable SNHU Alumni Awards. From contributions in their professional fields to making a positive difference in their communities, these exceptional individuals exemplify the spirit SNHU instills in its students. Join us in congratulating these outstanding individuals. We look forward to formally celebrating them later this spring!
Sampath Deva headshot
Alumni Hall of Fame // Recognizes an individual who graduated 10 or more years ago and has made outstanding contributions to their profession, their community, and the university.

Sampath Deva ’95G has created a lasting impact at SNHU through his commitment as a loyal volunteer and donor. Whether he’s lending a helping hand or sharing his story to inspire others, staff and students know they can always count on Sampath to go above and beyond. Over the years, Sampath has served as a passionate advocate for SNHU fundraising initiatives, especially student scholarships, which enabled him to achieve his academic dreams and build the foundation for his career. Coming to New Hampshire College as an international student from India, Sampath has enthusiastically helped current international students as they navigate their journey from learner to professional. His dedication to the university community for the last 30 years has made a difference in the lives of many SNHU students and will continue for years to come.

Connor Chute headshot
Emerging Leader Award // Recognizes alumni who graduated not more than five years ago and have demonstrated leadership and support to the alumni community and to the university.

Connor Chute ’22 stands out as an esteemed leader, both professionally and within the SNHU community. During his time as a student, Connor was active in the Professional Sales Program where his mentors and coaches gave him the confidence needed to enter a career in sales. Since graduating, Connor has been an integral part of the program by volunteering his time coaching current students, and occasionally judging a few of the competitions he once competed in. Connor’s impact as a student and now as an alum shows what being an emerging leader is all about—sharing his knowledge and experiences to prepare the next generation.

Dr. Amanda Dolan headshot
Distinguished Service to SNHU Award // Honors a faculty or staff member or friend of SNHU for their leadership, dedication, and loyal service to the university and alumni community.

Dr. Amanda Dolan ’13MEd ’20EdD demonstrates dedication and commitment, leaving a lasting impact on SNHU, its students, and her community. With more than 15 years in education, she has a strong focus on the evolution of framework, which consists of practices and standards that position all educators to better serve students and their emerging needs. Amanda is actively involved in her community, dedicating her time and expertise serving as Chair of SNHU GC Women’s Empowerment Roundtable Scholarship Committee and as an active member of New England Education Research Organization, American Education Research Association, New England Educational Assessment Network, and Educators Explore. At SNHU, Amanda’s service shines beyond the classroom as an adjunct professor; she’s also a lead instructional designer and doctoral scholar practitioner, where she’s involved in advising and instructing campus-based cohort models. Amanda’s leadership can be seen from across the university and beyond as she continues to be a beacon of light to her students, our institution, and the field of education.

Becca Harris headshot
SNHU Distinguished Alumni Service Award // Honors an individual who graduated six or more years ago, and recognizes their leadership, dedication, and loyal service to the university and alumni community.

Becca Harris ’13 is an inspiring individual who has changed the lives of so many through her passion for service. While at SNHU, Becca fell in love with all things service, starting a work-study job in The Chandler Center and service-learning classes. Throughout her undergraduate experience, Becca held every student worker role possible, including service-learning coordinator, volunteer project coordinator, and Alternative Break leader. Now as an alum, Becca has turned her passion into a full-time job. Over the past 11 years, Becca has worked at nonprofit organizations with areas of focus ranging from grief, Down syndrome, and substance abuse disorder. When she isn’t working, she remains an active volunteer in her community, and she became the youngest woman to ever become president of her Rotary Club. The SNHU community has experienced her dedication to service firsthand through her involvement with Global Days of Service, at The Chandler Center, and as a classroom speaker. Becca’s generosity and investment in her community is nothing short of inspiring.

Jim Chilton smiling with two female colleagues

SNHU Alumnus Joins Board of Trustees

The SNHU Board of Trustees welcomed Jim Chilton ’98MBA, an experienced technology executive with a passion for driving growth and transformation, who was appointed to the Board unanimously in February. Chilton currently serves as chief technology officer at Cengage Group, one of the world’s largest edtech companies that provides quality digital products and services to millions of students to help advance their education and careers and improve their lives. Like many SNHU learners, Chilton’s own higher education journey included balancing a full-time job with late-night study sessions. He worked during the day and attended college at night, earning his MBA from New Hampshire College (now Southern New Hampshire University) in 1998. Learn more about Jim at alumni.snhu.edu/jim-chilton

Generous Community By the Numbers

Last year, Institutional Advancement expanded, adding the Community Impact and The Chandler Center teams. The department’s collective mission is to build community and encourage generosity to advance educational equity and expand opportunity through meaningful engagement. These numbers tell a powerful story: our mission in action. From volunteering time and fostering relationships to contributing financially, these data points reflect the tangible ways you’re helping SNHU bring the Institutional Advancement mission to life.

Stats from July 1, 2023 – June 30, 2024

The Chandler Center

SNHU’s civic engagement office educates and empowers campus and online students to be active citizens. This includes Breakthrough Manchester College-Bound.
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967 students engaged
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13,104 hours served
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38 volunteer projects
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34 service-learning courses
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7 service-based trips
four students wear branded shirts, blue latex gloves and hold bright yellow bristle scrub brushes while taking a group photo at an outdoor event

Community Impact

SNHU’s community relations team drives impact through partnerships and support of local nonprofits and initiatives. This includes The Center for New Americans, which serves the New American community in our hometown of Manchester, New Hampshire.

Center for New Americans

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132 registered youth at the AMIKO afterschool program
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72 families served

SNHU Employee
Volunteer Time Off (VTO) Usage

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8,996.75 hours (Most to Date!)
a young middle school girl with long braids poses and holds her hands in peace signs for a photo while playing soccer at an Amiko Youth Program event

Your Impact at SNHU

July 1, 2023 – June 30, 2024

Giving

pie chart illustrating the giving impact at SNHU

Volunteer Activity

305 volunteers gave 2,912 hours to SNHU, valued at $100,837

Leadership Role

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88
Volunteers
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2,083
Hours of Service

Career Coaching & Mentoring

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133
Volunteers

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667
Hours of Service

Advocate/Supporter

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36
Volunteers

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24
Hours of Service

Event Support

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48
Volunteers
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138
Hours of Service
a group of young men sit around a table doodling on craft paper

Breakthrough Manchester students helping with coloring.

gift tag

The Gifting Tree 2024

Led by the Community Impact team, the Gifting Tree is a long-standing SNHU tradition. Employees purchase gifts for underserved youth and families. Student leaders from The Chandler Center collected, wrapped, organized, and delivered gifts. Breakthrough Manchester College-Bound high schoolers decorated festive recycled wrapping paper.
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10 organizations and
8 schools received gifts
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25 student leaders and
78 high school students decorated wrapping paper
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203 employees purchased gifts
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573 total gifts delivered
five adults smile while standing behind a table covered with gift bags

City of Manchester, NH, Office of Youth Services (OYS) picking up gifts for their clients.

A GENEROUS COMMUNITY IN PHOTOS

Portrait orientation indoor photograph close-up action shot of a male youth kid performing an alley-oop at a YMCA basketball clinic as other male individuals around him all watch him take the shot
Men’s basketball ran a youth basketball clinic at the YMCA of Southwestern Indiana while competing in the 2024 NCAA Men’s Basketball Elite Eight.
Portrait orientation indoor photograph close-up view of a long table full of volunteers packing meals for a Rise Against Hunger service project
The Chandler Center hosted a Rise Against Hunger meal packing service project during Homecoming 2024.
Landscape orientation indoor photograph close-up view action shot of the SNHU woman's basketball team at the end of a court side team huddle all putting their fists together in the air
Women’s basketball hosted their annual Penmen Pink Day game on Feb. 8, 2025. Pink Day brings the SNHU community together for a family-friendly fun day including raffles and giveaways, all to raise awareness and support for breast cancer research.
Landscape orientation close-up indoor photograph view of SNHU alumni and staff all smiling gathered together for a group photo at the Boys & Girls Clubs of Tucson
SNHU alumni and staff spent time cleaning and organizing at the Boys & Girls Clubs of Tucson in March 2024.
Portrait orientation outdoor photograph close-up view of two SNHU baseball team players and a young boy all gathered nearby each other at a special exhibition game alongside children from The Miracle League of the Triangle
Portrait orientation outdoor photograph close-up view of a young boy holding his hands up in celebration while approaching a coach as there are two SNHU baseball team players looking upon the little young boy to congratulate him during a special exhibition game alongside children from The Miracle League of the Triangle
Baseball played a special exhibition game alongside children from The Miracle League of the Triangle while traveling to Cary, North Carolina, for the 2024 NCAA Division II Baseball Championship.
Portrait orientation close-up indoor photograph view action shot of a service-learning student from The Chandler Center playing soccer with two middle schoolers at the Amiko Youth Program, which offers after-school programming for newly arrived and first-generation American youth
A service-learning student from The Chandler Center played soccer with two middle schoolers at the Amiko Youth Program, which offers after-school programming for newly arrived and first-generation American youth.
Portrait orientation close-up indoor photograph view of two male kids at a table as one of them is pointing at something drawn on a paper while there is a pink bottle nearby him as the other guy is smiling looking down at what is on the paper; The Chandler Center service-learners provided one-on-one, personalized tutoring sessions for Amiko Youth Program students, helping them grow academically and build meaningful connections.
The Chandler Center service-learners provided one-on-one, personalized tutoring sessions for Amiko Youth Program students, helping them grow academically and build meaningful connections.

Celebrating the Life and Legacy of

Edward M. Shapiro

November 25, 1933 – January 7, 2025
The SNHU community mourns the loss of Ed Shapiro, a visionary leader who passed away peacefully on January 7, 2025, at the age of 91. As SNHU’s third president, Shapiro led the university from 1972 to 1987 and laid the foundation for the growth and transformation of what was then New Hampshire College (NHC). During his tenure, Shapiro was instrumental in achieving accreditation candidacy, forging the university’s military partnerships, and relocating the college to its present-day location. He oversaw the construction of the first campus residence halls, academic buildings, and offices. As an advocate for diversity, Shapiro built one of the first handicap-accessible campuses in the U.S., recruited students of color, and developed the international programs by recruiting students from around the globe. Continuing the legacy of his parents, who founded the school in 1932, Shapiro dedicated his life to SNHU, serving in various roles before becoming president.
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SERVE WITH SNHU IN MARCH AND APRIL

In 2025, SNHU is celebrating its 10th annual Global Days of Service—a two-month-long initiative that brings alumni, students, staff, and faculty together from across the globe to make a difference. Through service, volunteers can create a tangible and lasting impact in the places we live and work. Whether it’s supporting underprivileged communities, addressing environmental concerns, or advocating for social justice, our involvement can ignite meaningful change.
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LEAD A PROJECT. JOIN A PROJECT. SHARE YOUR STORY.
alumni.snhu.edu/serve
Save the date for SNHU Homecoming October 17-19, 2025
Meet Our Student, Our students greatly benefit from the support of alumni, donors, and volunteers. Meet some of our most recent scholarship recipients.
Update your alumni profile, We love to see what you’re up to after SNHU. Keeping your alumni profile current ensures you stay connected to university news, event invitations, and opportunities matching your interests. By sharing your employment information and involvement preferences, you help the university strengthen its community and better support your professional growth and engagement.
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Why We Give

Clarke and Laurie ’89MBA Chandler

Laurie Chandler ’89MBA says her passion for education stems from a lesson instilled by her great-grandmother who lived through the Great Depression: education is a gift that “can’t be taken away.” That belief deepened as Laurie joined the university’s board, gaining a fuller appreciation for its mission and potential. Laurie and her husband Clarke created The Chandler Center, a hub for transformative learning experiences that extend far beyond the classroom. Laurie’s personal experiences traveling abroad underscored the importance of seeing the world through a direct lens, a passion she now shares with students. “The world seems really big when you’re a student. The more we know, the more worldly we are, the better stewards we become of the world around us,” she said.

Laurie and Clarke continue to give because they’ve witnessed the profound impact their contributions make. From letters written by students to emotional conversations during their frequent campus visits, they see how service-learning trips and local community engagement programs are shaping thoughtful, globally aware leaders. “These last several [visits], neither one of us leave without crying. The experiences shape these students into someone who’s making an impact on society,” Laurie shared. For Clarke, the joy lies in seeing the results firsthand: “To be able to meet with the staff and students to see our donation in action has been pretty powerful for the two of us.”

Laurie encourages starting with a simple conversation to explore your values and align them with opportunities to make a lasting impact. Contact giving@snhu.edu to learn more.

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